Planar SD2320W manual CRT Recycling, Troubleshooting, Problem, Possible Solution

Models: SD2320W

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CRT Recycling

If your new Planar monitor is replacing a CRT, keep the following in mind:

If the CRT is in good working condition, consider donating it to a school or non-profit organization. It may qualify as a charitable tax deduction.

Do not throw away a CRT unit. Cathode Ray Tubes contain hazardous materials and cannot be discarded with other refuse. A number of recycling programs are available. Do an online search of “CRT Recycling” for potential service providers in your area.

Troubleshooting

Problem

Possible Solution

 

 

No image appears

• Check that all the power cord connections are secure.

on the screen.

• Check that the power buttons on the side and front of

 

both monitors are switched on and that the power

 

indicator light is green.

 

• Check that the DVI cables are securely fastened to the

 

graphics card, the mirror-flip PCI card, and the two

 

monitors.

 

• Make sure that the pins of the DVI connectors are not

 

bent or broken.

 

• If only the bottom monitor appears to be working, make

 

sure the graphics card is not in the single-monitor mode.

 

 

Partial image

• Check to see if the resolution of the computer/graphics

or incorrectly

card is higher than that of the LCD panels (1920 x 1200).

displayed image.

• Check to see that the output timing of the video signals

 

is within the synchronous range of the LCD panels

 

(horizontal: 30 – 90 kHz; vertical: 60 – 85 Hz). The “Out of

 

Range” message appears on the screen if the timing is

 

not supported by the LCD panel.

 

 

Both displays work

Be certain the graphics card is properly set up for the dual-

but there is no

monitor stereo mode. If you are using a professional

stereo functionality.

application, make sure that OpenGL settings are enabled.

 

Refer to the owner’s manual for your graphics card.

 

 

The stereoscopic

Be certain the video cable to the bottom display is the left

image appears to

channel and the cable to the top display is the right channel.

be inverted.

Also make sure that the image sent to the top monitor is

 

mirror-flipped either by software or the mirror-flip PCI card.

 

 

Only one display is

Be certain that your graphics card is configured for two

showing an image.

monitors. Use clone mode, horizontal span (also called

 

stretch mode), or dual-monitor mode configuration. Be

 

sure that all video cables are securely connected.

 

 

SD2320W

13

User's Guide

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Planar SD2320W manual CRT Recycling, Troubleshooting, Problem, Possible Solution