3.8 FAQ

Q: No Television display or Poor Display.A: 1. Make sure your TV is turned on and switched to the correct input.

2.Make sure Digital Media Center is turned on and switched to the correct TV mode.

3.If the TV Mode that you are using is not the right one for your television, you may not be able to see the display on television. To fix this problem, push “Output” key on the remote control. You can cycle through each of the possible TV modes to find and select the correct one.

4.Make sure you are using the correct video cables and that they are connected firmly to Digital Media Center and to your TV.

5.The Power adapter for Digital Media Center and your TV are securely connected to a working power source.

Q:Digital Media Center does not find my network

A: If you use wireless networks, make sure that the Wireless Network Name (SSID) and the security settings of Digital Media Center and media server match exactly. If you use wired network, make sure the cable hooked correctly.

Q: Digital Media Center does not find the DMS ServerA: 1. Verify that the DMS Server software was installed on your PC.

2.Verify that Digital Media Center and the PC running the software are on the same subnet and that they can communicate with each other. In most cases, this means that the first three fields of the two IP address should be the same.

3.Make sure you have pressed the “Start Service” button on DMS Server after importing media files.

Q:Digital Media Server can only be seen for a short time

A: Some firewall or antivirus software may cause failures of the UPnP communications between Digital Media Center and Digital Media Server. Please configure your firewall setting to allow the access of “UPnP” and Digital Media Server. Or you may disable the firewall or antivirus applications while using Digital Media Server!

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