Q: Digital Media Center does not receive a valid IP Address
A: 1. Verify that a working DHCP server is on your network. PCs on the network should get IP addresses in the correct range.
2.You can use a Static IP Address of there is a problem connecting to the server.
Q:No Subtitle when playing “mpeg2” files
A: Please make sure to enable the “subtitle” function by press “subtitle button” every time when you are watching mpeg2 video files; also please enable this function with each mpeg2 video file that has subtitle file with it.
Q:No Subtitle when playing “mpeg2” files after pressing “subtitle” button
A: Please make sure the conversation of the “mpeg2” video file has begun before pressing “subtitle” button.
Q:No Subtitle when playing “mpeg2” files even the “subtitle function” is enabling
A: Please note if you have enabled the “Transcoding” function, the subtitle function might not work for some video files.
Q: Fast forward or slow forward is not working
A: Please note if you have enabled the “Transcoding” function, the “fast forward”, “fast backward”, “slow forward”, and “slow backward” functions will not work due to limitation.
Q: Can not add music files to BGM list?
A: Please make sure you did not add more than 500 music files to BGM list since the capacity of BGM list is 500 files.
Q: Can not find Firmware Upgrade file in the USB device
A: Please check if you put the latest firmware file under root directory of USB device, or Digital Media Center can not find it.
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