Troubleshooting
Before calling for repair service, check the following items for possible remedies to an encountered symptom.
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| “Ghost” or double images | This may be caused by obstruction to the aerial due to high rise buildings or hills. |
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| Using a highly directional aerial may improve the picture. |
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| No power | Check that the AC power cord is plugged into the mains socket. |
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| Unplug the power cord, wait for 60 seconds. Then |
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| socket and turn on the unit again. |
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| Check aerial connections at the rear of the unit to see if it is properly connected to |
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| No picture | the unit. |
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| Possible broadcast station trouble. Try another channel. |
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| Adjust the contrast and brightness settings. |
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| Select a correct input. |
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| Is a |
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| Good picture but no sound | Increase the VOLUME. |
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| Check that the unit is not muted. |
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| Good sound but poor colour | Adjust the contrast, colour and brightness settings. |
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| Sometimes, poor picture quality occurs when having activated an |
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| Poor picture | camcorder connected and having connected another peripheral at the same time. In |
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| this case, switch off one of the other peripherals. |
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| Check whether the room is too bright |
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| This may be caused by electrical interference (e.g. hairdryer, nearby neon lights, |
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| Horizontal dotted line | etc.) |
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| Turn off the equipment. |
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| Television not responding to | Check whether the batteries are working. Replace if necessary. |
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| Clean the remote control sensor lens on the unit. |
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| remote control |
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| Do not use the remote control under strong or fluorescent lighting. |
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| The batteries should be inserted with polarity (+, |
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| Snowy picture and noise | Check the aerial connection. |
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| No stable or not | Check if you have selected the correct |
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| synchronized |
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| No output from one of the speakers | Adjust Balance in the SOUND menu. |
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| Control buttons do not work | Unplug the power cord, wait for some seconds. Then |
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| turn on the unit again. |
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Do not use in hot and cold rooms (locations)
•When the unit is used in rooms (locations) with low temperature, the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
(Storage temperature: 0°C to +50°C Working temperature: 5°C to +40°C )
Note:
If your problem is not solved, restart your TV by turning it off and then on again once.
Never attempt to repair a defective TV yourself.
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