Jura Capresso 13623 manual Troubleshooting, ‘Fill bean container.’, ‘Empty drip tray.’

7 Troubleshooting

7 Troubleshooting

Problem	Cause/Result	Action
Insufficient foam is	The dual spout is dirty.	T Rinse and clean the dual spout (see
produced when the milk		Chapter 5 ‘Maintenance – Cleaning
is frothed, or milk sprays		the milk system’).
from the dual spout.
Coffee only comes out in	Coffee or ground coffee has	T Put the grinder on a coarser setting
drips when it is being	been ground too finely and	or use coarser ground coffee (see
prepared.	is blocking the system. The	Chapter 4 ‘Permanent settings in
	same filter cartridge may	programming mode – Setting the
	have been used several	consistency of grind’).
	times or the water hardness	T Perform descaling (see Chapter 5
	set incorrectly in the	‘Maintenance – Descaling the
	programming mode.	machine ’).
‘Fill bean container.’	The bean monitor is dirty.	T Clean the bean container (see
is not displayed although		Chapter 5 ‘Maintenance – Cleaning
the bean container is		the bean container’).
empty.
Preparation stops,	The sliding catch for the	T Open the service cover on the back
‘Fill bean container.’	bean container has not been	of the machine and pull the sliding
is briefly displayed	pulled out or has not been	catch all the way out (see Chapter 5
although the bean	pulled out completely.	‘Maintenance – Cleaning the bean
container has been filled.		container’).
‘Empty drip tray.’	The metal contacts of the	T Clean and dry the metal contacts on
is always displayed.	drip tray are dirty or wet.	the back of the drip tray.
‘Fill water tank.’	The water tank float is	T Descale the water tank (see
is displayed although the	trapped.	Chapter 5 ‘Maintenance – Descaling
water tank is full.		the water tank’).
‘Error 2’ is displayed.	If the machine was exposed	T Warm the machine at room
	to the cold for a long period	temperature.
	of time, heating is disabled
	for safety reasons.

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