7 Troubleshooting

7 Troubleshooting

Problem

Cause/Result

Action

 

 

 

Insufficient foam is

The dual spout is dirty.

T Rinse and clean the dual spout (see

produced when the milk

 

Chapter 5 ‘Maintenance – Cleaning

is frothed, or milk sprays

 

the milk system’).

from the dual spout.

 

 

 

 

 

Coffee only comes out in

Coffee or ground coffee has

T Put the grinder on a coarser setting

drips when it is being

been ground too finely and

or use coarser ground coffee (see

prepared.

is blocking the system. The

Chapter 4 ‘Permanent settings in

 

same filter cartridge may

programming mode – Setting the

 

have been used several

consistency of grind’).

 

times or the water hardness

T Perform descaling (see Chapter 5

 

set incorrectly in the

‘Maintenance – Descaling the

 

programming mode.

machine ’).

 

 

 

‘Fill bean container.’

The bean monitor is dirty.

T Clean the bean container (see

is not displayed although

 

Chapter 5 ‘Maintenance – Cleaning

the bean container is

 

the bean container’).

empty.

 

 

 

 

 

Preparation stops,

The sliding catch for the

T Open the service cover on the back

‘Fill bean container.’

bean container has not been

of the machine and pull the sliding

is briefly displayed

pulled out or has not been

catch all the way out (see Chapter 5

although the bean

pulled out completely.

‘Maintenance – Cleaning the bean

container has been filled.

 

container’).

 

 

 

‘Empty drip tray.’

The metal contacts of the

T Clean and dry the metal contacts on

is always displayed.

drip tray are dirty or wet.

the back of the drip tray.

 

 

 

‘Fill water tank.’

The water tank float is

T Descale the water tank (see

is displayed although the

trapped.

Chapter 5 ‘Maintenance – Descaling

water tank is full.

 

the water tank’).

 

 

 

‘Error 2’ is displayed.

If the machine was exposed

T Warm the machine at room

 

to the cold for a long period

temperature.

 

of time, heating is disabled

 

 

for safety reasons.

 

 

 

 

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Image 54
Jura Capresso 13623 manual Troubleshooting, ‘Fill bean container.’