Polaroid i733 manual Troubleshooting Problems, Solution

11 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

	Symptom					Problem				Solution
I receive an error					“Polaroid		i733	Camera		Shut down all other applications and attempt to reinstall
message when I am					Driver” does not load.					the driver.
installing “Polaroid
										Check to see if the USB in your BIOS is activated.
i733 Camera Driver”.
										Please refer to Polaroid web site to activate the USB in
										the BIOS.
I cannot upload					Connection failure.					Check all cable connections are secured.
images to my
					Camera		Driver	is	not	You need to install the camera driver for Windows 98SE
computer.
					installed.					systems.
I cannot run the					Conflict		with	another		If you have another camera installed on your computer,
“Polaroid i733					camera driver or capture					remove it and it’s driver completely from your system to
Camera Driver”.					device.					avoid conflicting with it.
My CD Installation					The	auto installation			file	Go to the computer desktop. Right click on “My
wizard does not					is switched off or The					Computer”. Click “Properties”. Select “Device
work.					CD-ROM is disconnected.					Manager”. Double click on “CD_ROM”, double click
										on “CD-R (normally the manufacturer’s name. Click on
										“Settings”. Ensure both “Auto insert notification” and the
										“disconnect” are ticked. If you change the settings the
										computer will ask you to restart your PC. Click “Yes”.
Images are not shown					Video		cable	is	not	Make sure the video cable is connected to the TV “Video
on TV.					connected correctly.					In” socket.
The video clip (AVI)					DirectX version is lower					Install DirectX 9.0 or above. Visit
file cannot be played.					than 9.0					http://www.microsoft.com/directx for more details.
The	camera			is	The	removable			disk	Disconnect the crashed network drive and reserve this
detected		by		the	crashes with the network					drive letter for the camera.
Windows		and	works		drives.
properly.		But		a
driver	letter		of	the
Removable disk is not
created.

Polaroid i733 Digital Camera User Guide	91
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