11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
Symptom | Problem |
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I receive an error message when I | “Polaroid | i735 | Shut down all other applications and attempt to | ||
am installing “Polaroid i735 Camera | Camera Driver” does | reinstall the driver. | |||
Driver”. | not load. |
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| Check to see if the USB in your BIOS is activated. | ||||
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| Please refer to Polaroid web site to activate the | |
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| USB in the BIOS. | |
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I cannot upload images to my | Connection failure. | Check all cable connections are secured. | |||
computer. |
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Camera Driver is not | You need to install the camera driver for | ||||
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| installed. |
| Windows 98SE systems. | ||
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I cannot run the “Polaroid i735 | Conflict with another | If you have another camera installed on your | |||
Camera Driver”. | camera | driver | or | computer, remove it and it’s driver completely | |
| capture device. |
| from your system to avoid conflicting with it. | ||
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My CD Installation wizard does | The auto installation | * For Win98se/Me user: | |||
not work. | file is | switched off | Go to the computer desktop. Right click on “My | ||
| or The | Computer”. Click “Properties”. Select “Device | |||
| disconnected. |
| Manager”. Double click on “CD_ROM”, double | ||
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| click on | |
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| name. Click on “Settings”. Ensure both “Auto | |
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| insert notification” and the “disconnect” are | |
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| ticked. If you change the settings the computer | |
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| will ask you to restart your PC. Click “Yes”. | |
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| * For WinXP user: | |
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| Go to the computer desktop. Double click on | |
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| “My Computer”. Right click “CD Driver” and | |
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| select “Properties”. Click “Autoplay”. Ensure | |
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| “Prompt me each time to choose an action“ is | |
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| ticked. Click “OK” to exit. | |
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| * For Win Vista user: | |
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| Go to “Control Panel / Hardware and Sound / | |
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| AutoPlay”, then set “Software and games” to | |
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| “Install or run grogram” or “Ask me every time”. | |
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| Click “Save” button to exit. | |
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92 | Polaroid i735 Digital Camera User Guide |
| www.polaroid.com |
