Common

What You

Possible Solutions

Symptoms

Experience

 

 

 

• Reset the monitor to factory settings.

Brightness

Picture too dim

• Auto Adjust using OSD.

Problems

or too bright

• Adjust brightness and contrast using

 

 

the OSD

 

Screen not

• Reset the monitor to factory settings.

Geometric

• Auto Adjust using OSD.

centered

Distortion

• Adjust horizontal and vertical positions using

correctly

 

OSD.

 

 

 

 

• Reset the monitor to factory settings.

 

 

• Perform Auto Adjust using OSD.

 

 

• Adjust Phase and Pixel Clock using OSD.

Horizontal/

Screen has one

• Perform monitor self-test and determine if the

Vertical Lines

or more lines

lines appear in the self-test mode.

 

 

• Check for bent or broken pins on the

 

 

display cable and the ports.

 

 

• Run the built-in diagnostics.

 

 

• Reset the monitor to factory settings.

 

 

• Perform Auto Adjust using OSD.

Synchronization

Screen is

• Adjust Phase and Pixel Clock using OSD.

• Perform monitor self-test check to determine

 

scrambled or

Problems

if the problem appears in self-test mode.

appears torn

 

• Check for bent or broken pins on the

 

 

 

 

display cable and the ports.

 

 

• Restart the computer in safe mode.

 

 

• Make sure the display cable connecting

 

Monitor

the monitor to the computer is connected

Intermittent

properly and is secure.

malfunctions

Problems

• Reset the monitor to factory settings.

on and off

 

• Perform monitor self-test to determine if the

 

 

 

 

intermittent problem occurs in self-test mode.

 

 

• Perform monitor self-test.

 

Picture missing

• Make sure the display cable connecting

Missing Color

the monitor to the computer is connected

color

properly and is secure.

 

 

 

• Check for bent or broken pins on the

 

 

display cable and the ports.

40        Troubleshooting

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Dell 858-BBBE, E2014T manual 40  Troubleshooting, Osd