9 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support hot line. See your registration
card for help line contact details. |
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| I receive an error message | “Polaroid | PDC | 3370 | Camera | Shut down all other applications and attempt | |
| when | I am installing | Driver” does not load. |
| to reinstall the driver. | ||
| “Polaroid PDC 3370 Camera |
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| Check to see if the USB controller in your | |
| Driver”. |
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| BIOS if it is activated. If this does not work |
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| contact your national customer support |
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| representative, refer to the instruction manual |
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| included with your PC. |
| I cannot upload images to my | Connection failure. |
| Check all cable connections are secured. | |||
| computer. |
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| Camera Driver is not installed. | You need to install the camera driver for | |||||
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| Windows 98SE systems. |
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| I cannot run the “Polaroid | Conflict | with | another | camera | If you have another camera installed on your | |
| PDC 3370 Camera Driver”. | driver or capture device. |
| computer, remove it and it’s driver completely | |||
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| from your system to avoid conflicting with it. |
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| My CD | Installation wizard | The auto installation file is | Go to the computer desktop. Right click | |||
| does not work. | switched off or The | on “My Computer”. Click “Properties”. | ||||
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| disconnected. |
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| Select “Device Manager”. Double click on | |
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| “CD_ROM”, double click on |
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| the manufacturer’s name. Click on “Settings”. |
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| Ensure both “Auto insert notification” and the |
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| “disconnect” are ticked. If you change the |
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| settings the computer will ask you to restart |
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| your PC. Click “Yes”. |
| Images do not show on TV. | Video cable is not connected | Make sure the video cable is connected to the | ||||
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| correctly. |
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| TV “Video In” socket. |
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TV out (optional with the docking station)
Symptom | Problem | Solution |
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Images do not display in | Wrong system selection. | Change to NTSC or PAL. |
colour on TV. |
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Polaroid PDC 3370 Digital Camera User Guide | 57 |
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