9 Troubleshooting Problems
• Troubleshooting
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
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I receive an error message | “Polaroid | PDC | 4355 | Camera | Shut down all other applications and attempt | ||||
when | I | am installing | Driver” does not load. |
| to reinstall the driver. | ||||
“Polaroid PDC 4355 Camera |
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| Check to see if the USB controller in your | ||||
Driver”. |
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| BIOS if it is activated. Please refer to Polaroid | |
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| website for how to active USB controller |
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I cannot upload images to my | Connection failure. |
| Check all cable connections are secured. | ||||||
computer. |
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| Camera Driver is not installed. | You need to install the camera driver for | |||||
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| Windows 98SE systems. |
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I cannot run the “Polaroid | Conflict | with another | camera | If you have another camera installed on your | |||||
PDC 4355 Camera Driver”. | driver or capture device. |
| computer, remove it and it’s driver completely | ||||||
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| from your system to avoid conflicting with |
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| your PDC 4355 |
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My | CD | Installation | wizard | The auto installation file is | Go to the computer desktop. Right click | ||||
does not work. |
| switched off or the | on “My Computer”. Click “Properties”. | ||||||
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| disconnected. |
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| Select “Device Manager”. Double click on | |
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| “CD_ROM”, double click on |
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| the manufacturer’s name. Click on “Settings”. |
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| Ensure both “Auto insert notification” and the |
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| “disconnect” are ticked. If you change the |
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| settings the computer will ask you to restart |
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| your PC. Click “Yes”. |
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I get a blurred image when | There may be a momentary | Hold your PDC 4355 camera steady until you | |||||||
uploading my images to my | delay between | pressing the | hear a beep which indicates the exposure is | ||||||
computer. |
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| Shutter button and the actual | completed. | |||||
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| exposure. |
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My | PDC | 4355 | camera | Your camera may be affected by | Take out the batteries and disconnect the | ||||
hanged and all buttons do | the electrostatic discharge. | camera from the computer for 10 seconds. | |||||||
not work. |
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| Insert the batteries again. | ||
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66 | Polaroid PDC 4355 Digital Camera User Guide |
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