Troubleshooting
If you suspect there is something wrong with the DVD player, immediately turn the power off. Disconnect the power connector and check that there is no smoke or excessive heat coming from the unit.
Never open or try to repair the unit yourself. There are no user serviceable parts inside.
PROBLEM
The player cannot play.
There is no sound.
POSSIBLE CAUSE | POSSIBLE SOLUTION | |
The disc cover may not be | Close the disc cover. | |
closed. |
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| |
There may not be a disc in | Put a disc into the DVD drive. | |
the DVD drive. |
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| |
The disc may not be put in | Put the disc in with the label | |
the right way. | side up. | |
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| |
The disc may be dirty or | Clean or change the disc. | |
warped. |
| |
|
| |
The player's region code | Make sure the player's | |
region code is the same as | ||
may not be the same as the | ||
the code of DVD disc. | ||
region code of DVD disc. | ||
| ||
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| |
There may be water on the | Remove the disc and shut | |
lens. | the player off for at least two | |
| hours to dry. | |
|
| |
The battery may be dead. | Charge the battery or use | |
| the AC or car adapter. |
The system connection may | Connect | the | system |
be not correct. | correctly. |
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|
The speaker volume may be | Turn the volume up with the | ||
turned down. | volume control. |
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The sound setup of the DVD | Setup the sound of the DVD | ||
disc may be not correct. | correctly. |
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| ||
The disc may be dirty or | Clean or change the disc. | ||
warped. |
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