11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
Symptom | Problem |
| Solution | ||
|
|
|
| ||
I receive an error message when I | “Polaroid | t830 | Shut down all other applications and attempt to | ||
am installing “Polaroid t830 Camera | Camera Driver” does | reinstall the driver. | |||
Driver”. | not load. |
|
| ||
| Check to see if the USB in your BIOS is activated. | ||||
|
|
|
| ||
|
|
|
| Please refer to Polaroid web site to activate the | |
|
|
|
| USB in the BIOS. | |
|
|
| |||
I cannot upload images to my | Connection failure. | Check all cable connections are secured. | |||
computer. |
|
|
|
| |
Camera Driver is not | You need to install the camera driver for | ||||
| |||||
| installed. |
| Windows 98SE systems. | ||
|
|
| |||
I cannot run the “Polaroid t830 | Conflict with another | If you have another camera installed on your | |||
Camera Driver”. | camera | driver | or | computer, remove it and it’s driver completely | |
| capture device. |
| from your system to avoid conflicting with it. | ||
|
|
| |||
My CD Installation wizard does | The auto installation | * For Win98se/Me user: | |||
not work. | file is | switched off | Go to the computer desktop. Right click on “My | ||
| or The | Computer”. Click “Properties”. Select “Device | |||
| disconnected. |
| Manager”. Double click on “CD_ROM”, double | ||
|
|
|
| click on | |
|
|
|
| name. Click on “Settings”. Ensure both “Auto | |
|
|
|
| insert notification” and the “disconnect” are | |
|
|
|
| ticked. If you change the settings the computer | |
|
|
|
| will ask you to restart your PC. Click “Yes”. | |
|
|
|
| * For WinXP user: | |
|
|
|
| Go to the computer desktop. Double click on | |
|
|
|
| “My Computer”. Right click “CD Driver” and | |
|
|
|
| select “Properties”. Click “Autoplay”. Ensure | |
|
|
|
| “Prompt me each time to choose an action“ is | |
|
|
|
| ticked. Click “OK” to exit. | |
|
|
|
| * For Win Vista user: | |
|
|
|
| Go to “Control Panel / Hardware and Sound / | |
|
|
|
| AutoPlay”, then set “Software and games” to | |
|
|
|
| “Install or run grogram” or “Ask me every time”. | |
|
|
|
| Click “Save” button to exit. | |
|
|
|
|
| |
96 | Polaroid t830 Digital Camera User Guide |
| www.polaroid.com |
