Web Application for Polycom Phones UC Software 5.0.0
Polycom, Inc. 27
Using Telephony Notification Events
Telephony events allow application programs insight into how the phones operate. Using a combination
of telephony events enables an application to detect the starting of the phones, the signing on of users,
and the ongoing condition of the phones.
For example using a combination of events can enable an application to:
Detect when a phone has registered through the Line Registration Event.
Detect when multiple users log into a different phones each day through the Line Registration
Event + User Login Event.
You can configure the phone to send information to a specific URI if one of the following telephony
notification events occurs:
Viewing an Incoming Call Event
Viewing an Outgoing Call Event
Viewing an Offhook Event
Viewing an Onhook Event
Viewing a Phone Lock Event
Viewing a Phone Unlock Event
Viewing a Call State Change Event
Viewing a Line Registration Event
Viewing a Line Unregistration Event
Viewing a User Login/Logout Event
These events are XML data posted to a Web server by the phone.
For details on how to configure these events, see Configuring Telephone Event Notification Parameters.
The following table contains the attributes for all telephony notification events.
Table 16: Telephony Notification Attributes
Attribute
Permitted Values
Phone IP
IP address
IP address of the phone. For example, 172.24.128.160.
MACAddress
MAC Address
MAC address of the phone. For example, 0004f214b8e7.
CallingPartyName
name
The name displayed in the phone's From label in the screen. If the line is registered and the call is initiated from
that line, then the registered line display name of the calling party is shown. If the line is not registered and the call
is initiated from that line, the IP address of the calling party is shown. For example, sip:172.24.128.160.