Call Functions

Quick Reference Guide

Each phone contains fixed buttons reserved for specific functions and soft keys whose functions change depending on the phone or call status. Available soft keys are indicated on the LCD screen and refer to the buttons beneath or next to the soft key heading.

Cisco 7940G / Cisco 7960G

To place a call, choose any of the following methods:

•Lift the handset and dial the number.

•Press the line button for your extension, then dial.

•Press the speaker button, then dial.

•Press the NewCall soft key, then dial.

•If you are using a headset, press the Headset button, then dial.

To answer a call, choose any of the following methods:

•Lift the handset.

•To use the speakerphone, press the Answer soft key, or press the Speaker button.

•If you are using a headset, press the Headset button. If necessary, press the line button of the incoming call.

To end a call, choose any of the following methods:

•If you are using the handset, hang up the handset.

•If you are using the speakerphone, press the EndCall soft key, or press the Speaker button.

•If you are using a headset, press the EndCall soft key,

or press the Headset button.

To redial a number:

•To redial the most recently dialed number, press the Redial soft key.

To view missed calls:

•Press the Directories button, followed by 1 for missed calls.

To put a call on hold:

•Press the Hold soft key.

•To return to the call, press the Resume soft key.

To place a conference call:

1.During a call, press the Confrn soft key to open a new line and put the first party on hold.

2.Place a call to another number.

3.When the call connects, press the Join soft key to add the new party to the call.

To transfer a call (with consultation):

1.During a call, press the more soft key, followed by the Trnsfer soft key. This will put the call on hold.

2.Dial the number or extension to which you want to transfer the call.

3.After the party answers, you may announce the call to them and then press the Trnsfer key to complete the call transfer.

To transfer a call (without consultation):

1.During a call, pres the more soft key, followed by the BlndXfer soft key. This will put the call on hold.

2.Dial the number or extension to which you want to the transfer the call. The call will be transferred with no further action required.

Polycom SoundPoint 500 IP/

Polycom SoundPoint 600 IP

To place a call, choose any of the following methods:

•Lift the handset and dial the number.

•Press the line button for your extension, then dial.

•Press the speaker button, then dial.

•Press the NewCall soft key, then dial.

•If you are using a headset, press the Headset button, then dial.

•Dial the number you are calling then press the Dial soft key.

To answer a call, choose any of the following methods:

•Lift the handset.

•To use the speakerphone, press the Answer soft key, or press the Speaker button.

•If you are using a headset, press the Headset button. If necessary, press the line button of the incoming call.

To end a call, choose any of the following methods:

•If you are using the handset, hang up the handset.

•If you are using the speakerphone, press the EndCall soft key, or press the Speaker button.

•If you are using a headset, press the EndCall soft key, or press the Headset button.

To redial a number:

•Press the Redial button on the left hand side of the phone.

To view missed calls:

•Press the Directories button, followed by 2 for missed calls.

To put a call on hold:

•Press the Hold soft key, to return to the call press the Resume soft key. Or

•Press the blue Hold button, to return to the call press the Resume soft key or the blue Hold button again.

To place a conference call:

1.During a call, press the Conference button to open a new line and put the first party on hold.

2.Place a call to another number.

3.When the call connects, press the Conference button again to add the new party to the call.

To transfer a call (with consultation):

1.During a call, press the Transfer button, this will put the call on hold.

2.Dial the number or extension to which you want to transfer the call.

3.After the party answers, you may announce the call to them, then press the Transfer button to complete the call transfer.

To transfer a call (without consultation):

1.During a call, press the Transfer button, this will put the call on hold.

2.Press the Blind soft key.

3.Dial the number or extension to which you want to transfer the call, the call will automatically be transferred to this number with no further action required.

Customer care: 800-562-4206

www.infohighway.com

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Polycom 500 IP To place a call, choose any of the following methods, To answer a call, choose any of the following methods
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500 IP, 600 IP specifications

Polycom, a leader in communication technology, offers a range of high-quality VoIP phones, among which the Polycom 600 IP and 500 IP stand out for their remarkable features and technologies tailored for business environments.

The Polycom 600 IP is designed for advanced users who require comprehensive management of calls and messages. It features a large, backlit graphical LCD that enhances visibility in various lighting conditions. The phone supports up to 12 lines, making it ideal for busy workspaces where multiple calls are handled simultaneously. Noteworthy is its support for HD Voice technology, which ensures crystal-clear audio by optimizing the frequency range of the human voice. This technology significantly enhances the quality of voice communication, allowing for more natural conversations.

The Polycom 600 IP also comes equipped with Bluetooth support, enabling seamless integration with mobile devices and allowing users to answer calls without being tethered to their desks. Furthermore, it incorporates expandable options with up to four additional line keys, increasing its functionality and adaptability to any workplace.

On the other hand, the Polycom 500 IP is more suited for users who need essential features without overwhelming complexity. It features a user-friendly interface and a smaller screen, supporting up to 6 lines, which still allows efficient call handling. The HD Voice technology is also present in the 500 IP, ensuring high-quality audio during calls.

Both models leverage Polycom's Acoustic Clarity technology, which provides full-duplex audio enabling users to speak and listen simultaneously without interruptions. This feature is critical for maintaining productive conversations during meetings or collaborations.

In addition, both phones support Power over Ethernet (PoE), which simplifies installation by allowing power and data to be carried over a single cable, reducing the clutter of wires. They are also compatible with a range of communication platforms, enabling seamless integration into existing telecommunications infrastructures.

Security is another key aspect of both models, boasting multiple layers of encryption and secure signaling to ensure safe and private communications.

Overall, the Polycom 600 IP and 500 IP deliver robust performance, high audio quality, and essential features tailored for business communications, making them excellent choices for organizations seeking to enhance their telecommunication capabilities.
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