Service Agreements

For information on Polycom service agreements, call Polycom’s Technical Assistance Center (TAC) Monday through Friday 6:00 AM to 6:00 PM Pacific Time, excluding U.S. holidays, at telephone number 1-800-POLYCOM (1-800-765-9266). The e-mail address

is techsupport@polycom.com.

If you purchased your product from a Polycom Authorized Reseller, contact the Authorized Reseller for information about service agreements applicable to your product.

LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF

AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR

INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference, and

(2)This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment

FCC Rules

is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user’s authority to operate the equipment.

Disclaimer

Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be

limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law.

Canadian Department of Communications Notice

This Class [A] digital apparatus complies

Cet appareil numérique de la classe [A]

with Canadian ICES-003.

est conforme à la norme N M B-003 du

 

Canada.

SoundStation Premier Installation Instructions and User's Guide

Governing Laws

This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The

United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability.

 

EMC Class A ITE

Guide

WARNING

 

 

User's

This is a Class A product. In a domestic

 

environment this product may cause radio

 

and

 

 

interference in which case the user may be

 

InstallationInstructions

CE Mark LVD and EMC Directive

required to take adequate measures.

 

 

has been marked with the CE mark.

Ltd., 270 Bath Road, Slough, Berkshire,

Premier

This SoundStation Premier® 500D/550D

Conformity can be obtained from Polycom

SoundStation

This mark indicates compliance with EEC

SL1 4DX.

 

Directives 89/336/EEC and 73/23/EEC.

A full copy of the Declaration of

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Polycom 500D, 550D FCC Rules, Canadian Department of Communications Notice, EMC Class a ITE, CE Mark LVD and EMC Directive

550D, 500D specifications

The Polycom 550D and 500D are advanced desktop voice communication solutions designed primarily for business environments, enabling users to communicate effectively and efficiently. These models are part of the Polycom SoundPoint IP Series, known for their exceptional audio quality and robust features.

The Polycom 550D is a high-performance phone equipped with a large backlit graphical display, providing users with easy access to call information and contact directories. It supports up to 12 lines, allowing for multiple simultaneous calls. The phone's enhanced features include HD Voice technology, which delivers crystal-clear audio, making conversations more natural. This model also features a USB port, enabling flexible connectivity options and supporting a wide range of applications, such as Bluetooth or multimedia playback.

In contrast, the Polycom 500D is a compact yet powerful option suitable for smaller teams or individuals. While it supports fewer lines, the 500D maintains the same exceptional audio quality that the 550D is known for. The user interface is intuitive, with a simplified graphical display that streamlines access to essential functions. Users can take advantage of the one-touch access to their contacts and call history, making it easier to manage communications throughout the day.

Both models incorporate Polycom's Acoustic Fence and NoiseBlock technologies, which minimize background noise and ensure that conversations remain clear and distraction-free. This feature is particularly beneficial in noisy office environments, enabling users to maintain focus during calls without interruptions.

Furthermore, the Polycom 550D and 500D support various VoIP protocols, ensuring compatibility with a wide array of IP PBX systems and unified communications platforms. They offer advanced security features, including encryption options, which help protect sensitive communications from unauthorized access.

In terms of connectivity, both phones come equipped with Gigabit Ethernet ports, providing high-speed network access. This is essential for organizations looking to future-proof their communication infrastructure and support bandwidth-intensive applications.

In summary, the Polycom 550D and 500D are highly capable IP phones designed for professional use. With their emphasis on superior audio quality, user-friendly interfaces, and advanced features, these models cater to the needs of modern businesses seeking efficient and reliable communication solutions. Whether for a bustling office or a dedicated workspace, Polycom's offerings are a testament to innovation in telecommunication technology.