Polycom RMX 2000 Hardware Guide
Component Replacement
The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are accessible directly via the front panel
or the rear panel.
Only MPM/MPM+/MPMx cards are Hot Swappable. The RTM IP and RTM ISDN card are not Hot Swappable. System shutdown is required when replacing the RTM ISDN or RTM IP card.
The following components can be replaced when they are faulty:
•CNTL Module, see "Replacing the CNTL Module” on page
•Power Supply Module, see "Replacing the Power Supply Module” on page
•Fan drawer, see "Replacing the Fan Drawer” on page
•MPM/MPM+/MPMx card. This card is
•RTM ISDN card, see "Replacing a RTM ISDN Card” on page
•RTM IP card, see "Replacing a RTM ISDN Card” on page
Warning!
•All maintenance tasks are to be performed by qualified, authorized personnel.
•Use only replacement parts supplied by your dealer.
•Follow all procedures. Do not skip any steps.
Before replacing parts:
•To ensure a part needs replacing, complete the troubleshooting procedures.
•Identify exactly which part needs replacing.
•Make sure you have the correct replacement part on hand.
•Make sure you are using proper ESD equipment, to prevent damage to the system.
Note!
On all cards, if during the startup phase the blue HS LED remains lit, please make sure that the card is properly seated in it’s slot. If this problem persists, contact your next level of support.
