Maintaining the Polycom RAS200A
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4. If an error message appears, retry the backup procedure.
5. If the error message reappears, contact Polycom Technical Support.
Restoring the Database
Before you start the restoration process, complete the following:
•Lock the database to prevent access during the restoration process.:
•Stop the Polycom service. Go to Start > Settings > Control Panel >
Administrative Tools > Services.
To restore the database

Note: You can only restore the database to a local drive.

1. In the Server Restore section, in the Folder for backup files: field, type the
full path and name of the input file to use for restoring the database.
Alternatively, click Browse to locate this file.
Note: To prevent database corruption, make sure you identify the correct source file
to use for restoring the database.
2. Click Restore to start the restoration process.
3. If the process is successful, an informational message appears. If the
process is not successful, an error message appears.
4. If an error message appears, retry the restoration procedure.
5. If the error message reappears, contact Polycom Technical Support.
6. After the database has been restored, restart the Polycom service.