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Polycom Software 4.0.1 Changing the Way Calls are Answered

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Using Your Conference Phone in SIPMode

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To display information about a conference call participant:

1From the Manage Conference screen, scroll to the participant whose

information you want to obtain.

2Press the More soft key, and then press the Info soft key.

The Participant Info screen displays. Scroll to view additional information

about the conference participant, such as if they’re currently on hold or

muted.

3Press the Back soft key to return to the Manage Conference screen.

Muting Conference Call Participants

When you mute a conference call participant, the muted participant can hear

everyone, but noone can hear the muted participant.

To mute a conference call participant:

1From the Manage Conference screen, scroll to the participant you want to

mute.

2Press the More soft key, and then press the Far Mute soft key.

The muted participant can hear everyone, but noone can hear the muted

participant.

If you press instead of the Far Mute soft key, all conference participants

can hear each other, but they cannot hear you.

To un-mute the participant, press the More soft key, and then press the

UnMute soft key.

Changing the Way Calls are Answered

You can set up your phone to automatically do the following:

•Forward incoming calls to another party.

•Reject all the calls from a specific contact.

•Divert all incoming calls from a contact to another party.

•Stop all incoming calls and prevent your phone from ringing (the Do Not

Disturb feature).

Contents

Main Polycom SoundStation Duo Conference Phone User Guide Contents 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Using Your Conference Phone in PSTN Mode . . . . . . . . . . . 23 Page 3 Using Your Conference Phone in SIP Mode . . . . . . . . . . . . . 55 Page Page Page Introduction Who this Guide is Written For How To Use this Guide Whats New in This Guide Conventions Used in this Guide Page Related Documents Getting Started Introducing Your Phone Before You Use Your Phone Configuring Your Phone for SIP Mode Configuring Your Phone for PSTN Mode About Your Phone Your Phones Hardware External Microphone Jacks Locating Functions on the Keypad Page Page What Displays on the Screen SIP Mode Page Page PSTN Mode The following items display on your phone screen when it operates in PSTN mode. Page Page Phone Status Indicators Indicator Lights Line and Call Icon Navigating Menus, Calls, and Information Page Entering Data and Enabling Items To enter data and enable fields or menu items, use the tips in the following table. Page Using the Web Configuration Utility Page Using Your Conference Phone in PSTN Mode Calling and Answering Answering Calls Answering When Your Phone is Idle Answering When You Have an Active or Held Call Calling Calling by Entering a Phone Number Calling from a Call List Calling from a Directory Calling from the Speed Dial List Calling by Redialing Ending Calls During Calls Holding and Resuming Calls Hosting Conference Calls Setting Up Conferences Holding and Resuming Conferences Ending Conferences Working with Call Lists Viewing Call Lists Clearing Call List Entries Editing Call List Entries Working with the Contact Directory Searching the Contact Directory Updating the Contact Directory Adding Contact Directory Entries Page Page Updating Contact Directory Entries Deleting Contact Directory Entries Working with a Corporate Directory Connecting Mobile Phone and Computer Audio Setting the Audio Type Listening to Mobile Phone or Computer Audio Listening to Mobile Phone or Computer Audio When Your Conference Phone is Idle Page Ending Mobile Phone or Computer Audio Calls Holding Mobile Phone or Computer Audio Calls Creating Conference Calls with Mobile Phone or Computer Audio Locking and Unlocking the Phone About Your User Password Changing Your User Password Locking and Unlocking Your Phone Calling and Answering from a Locked Phone Logging in to Phones Logging In and Out of a Phone Page Placing Calls from Phones that are in the Logged Out State Changing Your User Password Controlling What is Heard Changing the Ring Tone Setting Unique Ring Tones for Contacts Changing the Speaker Volume Changing the Ringer Volume Muting the Microphones Controlling What You See Changing the Display Language Changing the Time and Date Display Changing the Time and Date Display Changing the Time and Date Order Turning the Time and Date Display Off and On Changing the Screen Contrast Changing the Backlight Updating Your Phones Configuration Restarting Your Phone Troubleshooting Phone Issues Using Your Conference Phone in SIP Mode Calling and Answering Handling Multiple Calls at a Time Page Answering Calls Answering When Your Phone is Idle Answering When You Have Held Calls Answering When Youre in an Active Call Answering on Shared Lines Calling Calling by Entering a Phone Number Calling by Entering an IP Address or URL Calling from a Call List Calling from a Directory Calling from the Speed Dial List Calling by Redialing Ending Calls While Your Phone Rings Ignoring Incoming Calls Rejecting Calls While Your Phone Rings Forwarding Calls While Your Phone Rings During Calls Holding and Resuming Calls Transferring Calls Hosting Conference Calls Setting Up Conferences Holding and Resuming Conferences Splitting Conferences into Two Calls on Hold Ending Conferences Managing Conferences Page Changing the Way Calls are Answered Forwarding Calls Automatically Rejecting Calls from a Contact Diverting All Calls from a Contact to Another Party Stopping All Calls (Do Not Disturb) Working with Call Lists Viewing Call Lists Clearing Call List Entries Editing Call List Entries Working with the Contact Directory Searching the Contact Directory Updating the Contact Directory Adding Contact Directory Entries Page Updating Contact Directory Entries Deleting Contact Directory Entries Working with a Corporate Directory Searching the Corporate Directory Saving Your Corporate Directory Search Results Using Buddy Lists Updating Presence Settings Selecting Contacts to Monitor Blocking Contacts from Viewing Your Status Using Your Blocked List to Unblock Contacts Monitoring the Status of Contacts in Your Buddy List Using Voice Mail Using Instant Messaging Reading and Managing Instant Messages Sending Instant Messages Connecting Mobile Phone and Computer Audio Setting the Audio Type Listening to Mobile Phone or Computer Audio Listening to Mobile Phone or Computer Audio When Your Conference Phone is Idle Page Ending Mobile Phone or Computer Audio Calls Holding Mobile Phone or Computer Audio Calls Creating Conference Calls with Mobile Phone or Computer Audio Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk Mode Sending and Receiving PTT Broadcasts Page Page Page Replying to PTT Broadcasts Ending PTT Broadcasts Adjusting the Volume of PTT Broadcasts Configuring PTT Mode Group Paging Mode Sending and Receiving Pages Page Page Adjusting the Volume of Pages Configuring Group Paging Mode Page Locking and Unlocking the Phone About Your User Password Changing Your User Password Locking and Unlocking Your Phone Calling and Answering from a Locked Phone Logging in to Phones Logging In and Out of a Phone Placing Calls from Phones that are in the Logged Out State Changing Your User Password Sharing Lines Integrating with Microsoft Lync Server Controlling What is Heard Changing the Ring Tone Setting Unique Ring Tones for Contacts Changing the Speaker Volume Changing the Ringer Volume Muting the Microphones Controlling What You See Changing the Display Language Changing the Time and Date Display Changing the Time and Date Display Changing the Time and Date Order Turning the Time and Date Display Off and On Changing the Screen Contrast Changing the Backlight Updating Your Phones Configuration Restarting Your Phone Troubleshooting Phone Issues Page Page Safety Notices Page Page Page Page Page Page Page Page Page Page Page End-User License Agreement for Polycom Software 1. GRANT OF LICENSE. 2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. 3. SUPPORT SERVICES. 4. TERMINATION. 5. UPGRADES. 6. WARRANTY AND WARRANTY EXCLUSIONS. 7. LIMITATION OF LIABILITY. 8. DISCLAIMER. 9. EXPORT CONTROLS. 10. MISCELLANEOUS.