Polycom V500 manual Changing the Way Calls Are Answered, Temporarily Refusing Calls

CHANGING THE WAY CALLS ARE ANSWERED

Changing the Way Calls Are Answered

Depending on how you have configured the system, you may be able to choose the way the system handles incoming calls.

Temporarily Refusing Calls

If you do not wish to be disturbed by calls, you can refuse incoming calls with the Do Not Disturb feature. Callers hear a busy signal and you receive no notification about incoming calls. You can, however, make outgoing calls.

To temporarily refuse incoming calls:

1.On the Place a Call screen, select in the lower right corner of the screen.

2.Select On to set Do Not Disturb.

While the system is not accepting calls, you see in the lower right corner of the screen. This setting stays in effect until you change it.

Answering Calls Automatically

You can specify whether to answer calls automatically or to have the system announce incoming calls and wait for you to answer manually.

Automatically answering calls is convenient, but it can create security issues. An unexpected caller could interrupt a meeting in progress or look at equipment and notes left in an empty room.

To prevent incoming callers from overhearing a conversation not intended for them, you can choose to mute all automatically answered calls.

To automatically answer calls:

1.Select System from the Place a Call screen.

2.Select User Settings from the System screen.

3.Scroll to Auto-Answer Point to Point, press , and select Yes.

4.Press Home to save your change and return to the Place a Call screen.

© Polycom, Inc. 17