CALLING AND ANSWERING
Getting More Information
If you need additional information about using the V500 system, try these resources:
To view help while you’re using the system, press 
Help.
For network questions, contact your network service provider.
For system questions, contact Polycom Technical Support at www.polycom.com/support.
Calling and Answering
Answering a Video Call
When a call comes in, you hear a ringing sound, and you may see a message that includes the number of the person calling. If the person is listed in the directory, you’ll also see the person’s name.
The V500 system can answer incoming calls in one of these ways:
The system prompts you to answer the calls manually.
The system answers incoming calls automatically.
To answer the call manually:
>>When the system notifies you that a call is coming in, select Answer or
press 
Call on the remote.
To answer the call when your system is set up to automatically answer calls:
>>You do not need to do anything. The call connects automatically.
If you see 
Near on your screen, then your system is configured to automatically
mute your audio when a call comes in. To unmute your system, press 
Mute on the remote control.
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