SoundStation VTX 1000 with VSX 7400 or VSX 8400 Integration Frequently Asked Questions
Voice-Only Calls using SoundStation VTX 1000
(unit is connected to the VSX system)
Can I dial a voice only call from the VSX series remote control?
Can I dial a
Yes. Depending on the installed configuration,
Can I use the conference phone if the video system is turned off? Yes, the SoundStation VTX 1000 power source is independent of the video system.
What happens when I press the mute button on the conference phone while in a
The
If I am in a
The volume will adjust up and down. A volume bar will appear on the display screen of the conference phone.
If I am in a
The volume on the SoundStation VTX 1000 is not adjusted. The volume will be adjusted on the video system only.
If I am in a
The sound will come from the conference phone. Outside of a video call, SoundStation VTX 1000 will work exactly the same way it does as
a
If I am in a
Nothing will happen on the conference phone. However, the video system will go to the “Place a Call” screen, or if you are already on the “Place a Call” screen, it will place the video call.
When I receive a
When I receive a
Nothing happens on the video system when you receive a voice only call.
How do I answer a
Press the “Call” button to answer the phone.
Video Only Calls using VSX 7400 or VSX 8400
Can I dial a video call from the SoundStation VTX 1000 conference phone? Yes. Simply enter the ISDN or IP number to call, using the "*" key for "dots" in the IP address. Once the two endpoints are synchronized, a function will appear on the SoundStation VTX 1000 interface, prompting the user to "add video".
Can I dial a video call using the SoundStation VTX 1000 conference phone directory?
The conference phone directory is used to dial only voice calls.
If I am in a video call only, can I mute the call with the VSX series remote control?
Yes, you can mute the call with the VSX series remote control. On the video system, a mute icon will appear on screen. On the conference phone, red lights will indicate that the call is muted and the word “MUTE” will appear on
the display.
Connect. Any Way You Want.
What happens if I am not in a call, but I am muted?
On the video system, a mute icon will appear on the near video screen. On the conference phone, red lights will indicate that the call is muted. The word “MUTE” appears on the display.
If I am in a video call only, what happens if I adjust the volume on the SoundStation VTX 1000?
The volume is not adjusted on the video system. The ring volume will be adjust- ed on the conference phone, and the far site will hear the ringing as you adjust the volume.
If I am in a video call only, what happens if I adjust the volume on the VSX series remote control?
The volume of the far side
If I am in a video call only, where does the sound come from?
The sound will come from either the integrated sound system of the VSX 7000 or auxiliary speakers attached to the VSX 7400 or VSX 8400.
If I am in a video call only, what happens if I press the on/off hook button on the conference phone?
Nothing happens to the video system. You will hear a
When receiving a video only call, where does the ring come from? The ring tone will come from either the integrated sound system of the VSX 7000 or auxiliary speakers attached to the VSX 7400 or VSX 8400.
When receiving a video only call, how do I answer the call?
If the system is set to
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Rev. 6/04