PP2000 (E) User’s Manual
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VIII. BASIC TROUBLE SHOOTING
A. NO OPERATION AFTER POWER ON
If the printer does not work, neither does the power on LED lit:
1. Check if the power cord is well connected.
2. Check if the power outlet the printer is connected to is supplied
with power.
3. If the printer does not work, neither does the buzzer beep,
however the power LED does lit, please contact the service
dept. of the manufacturer.
B. CAN NOT PRINT WITH A NORMAL
POWER ON
1. Check if the on line LED is turned on.
2. Check if the interface cable is securely connected. Go on
operation after fixing every joint.
3. Check if the interface cable is incorrectly connected.
C. USE SELF TEST CAPABILITY IN
CASE OF DOUBT
Power off the printer first. Press and hold the receipt button when
turning the power switch on for about 2 second. The printer will print
out the self test data together with the built in fonts.