BASIC TROUBLESHOOTING INSTRUCTIONS: JET 3 ULTRA
What if my Jet 3 Ultra begins pulling to one side?
!Determine if the joystick is being deflected straight or at a slight angle. Even a small amount of deflection right or left will cause the chair to veer over a long distance.
!Determine if both manual freewheel levers are in the drive position. If only one manual freewheel lever is in the drive position, the other motor will not operate and the Jet 3 Ultra will veer severely.
!Determine if both tires are inflated to the proper psi if the power chair is equipped with pneumatic tires. Pneumatic tires should be inflated to 35 psi (2.4 bar). If one tire is inflated more than the other, the power chair will pull to the side that is underinflated.
What if the Jet 3 Ultra powers up, but will not move?
!Determine if both manual freewheel levers are in the freewheel position. If the power chair is in freewheel mode, then the electronics will function but the motors will not spin the wheels.
!Determine if the controller is flashing a fault code. The Jet 3 Ultra comes equipped with either a GC or VSI controller. Each controller will flash a code via the battery condition meter LEDs if a system fault is detected.
GC DIAGNOSTIC FAULT CODES
FAULT CODE | PROBABLE CAUSE(S) | POSSIBLE SOLUTION |
1 Flash | The batteries need charging. | Check the battery connections. If the battery |
| There is a bad connection to the batteries. | connections are good, then try charging the |
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| batteries. |
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2 Flashes | There is a bad connection on the left motor. | Check the left motor connections and wiring |
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| harnesses. |
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3 Flashes | The left motor has a short to a battery | Contact your authorized Pride Provider. |
| connection. |
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4 Flashes | There is a bad connection on the right | Check the right motor connections and wiring |
| motor. | harnesses. |
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5 Flashes | The right motor has a short to a battery | Contact your authorized Pride Provider. |
| connection. |
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Rippling LEDs | The charge inhibit has been activated. | Make sure that the battery charger is not |
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| connected to the power base. |
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7 Flashes | There is a joystick fault. | Make sure the joystick is in the center position |
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| and then power off and on again. |
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8 Flashes | There is a control system fault. | Check power module and joystick module |
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| connections and wiring. |
9 Flashes | The park brakes have a bad connection. | Check the left and right motor connections and |
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| wiring. |
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10 Flashes | An excessive voltage has been applied to | Check the battery connections. |
| the control system. |
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