Sharp CD2200M, R-CD1200M, CD1800M operation manual Service Call Check, Error Mode

SERVICE CALL CHECK

Please check the following before calling for service!

1.Plug the power cord into a three-pronged electric-outlet. (See page EN-5)

2.Open the door

A. Does the oven light come on? Yes ____________No

3.Place one cup of water (approx. 250ml) in a microwave-safe glass measuring cup in the oven and close the door securely. Oven lamp should go off if door is closed properly.

Set the oven for 30 seconds on 100% (HIGH). At this moment: Press these pads:

	SELECT	3	0	START
	TIME
A. Does the oven light come on?					Yes ____________No
B. Does the “ON” indicator come on?					Yes ____________No
C. At the end of 30 seconds, is the water hot?					Yes ____________No

IF SERVICE IS NEEDED, PLEASE CONTACT YOUR NEAREST AUTHORIZED SHARP SERVICER.

ERROR MODE

Should any of the error indicators appear in the display, follow the instructions:

EE Mode	Reason	Action Required
EE 1, EE 2	Failure of single magnetron	Call for service.★
EE 3	Both magnetrons failed	Call for service.
EE 4	Voltage too high	Call for service.
EE 5 ★ ★	Voltage too low	Call for service.
EE 7	Oven cavity or component	Check that nothing is blocking air intake openings on oven back
	temperature too high	or that oven exterior is very hot. Correct. Wait a few minutes and
		try again. If problem persists, call for service.
EE 8	Circuit failure	Call for service.
EE 9	Maximum cooking time is	Check NOTE for Cooking Double/Triple Quantity with Memory on
	exceeded.	page EN-10, NOTES 2 for Single Stage Cooking or NOTES 2 for
		Multi Stage Cooking on page EN-11 in the Operation Manual.
		Press the STOP/CLEAR pad, and re-input by reducing Total Cooking
		Time or power levels.
EE 0	Cooling fan motor and other	Cooling fan motor and other motors: Call for service.
	motor failure. Oven ceiling cover	Oven ceiling cover: Check that oven ceiling cover is properly
	is not installed properly.	installed. If problem persists, call for service. (See page
		EN-23 - EN-24)

★EE 1 and EE 2 : In case of single magnetron failure, oven can be used until servicing by changing Custom Help settings to allow operation under single magnetron only (see page EN-16). However, check food carefully as additional cooking time will be needed when operating with a single magnetron.

★ ★ EE5 : EE5 is displayed only in R-CD1800 and R-CD2200.

Press the STOP/CLEAR pad to clear the error indicator. Any time an error code appears, check the reason and be sure to call for service except EE7 and EE9. As for EE7, follow Action Required and if EE7 is still displayed, be sure to call for service.

EN-4