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5
Troubleshooting Your SoundPoint IP 32x/33x Phone
This chapter contains general troubleshooting information to help you solve
any problems you might encounter when you use your SoundPoint IP
32x/33x phone. The table in this chapter list possible trouble symptoms, the
likely causes of these problems, and the recommended corrective actions to
take.
•Power and Startup
•Controls
•Access to Screens and Systems
•Calling
•Displays
•Audio
•Productivity Suite
To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware. For more information,
see Testing Phone Hardware on page 5-8.
If you require additional assistance, contact your system administrator.