TROUBLESHOOTING AND ADVICE
Before calling our SAS centre, please check if you can solve the troubleshooting by yourself.
Troubleshooting | Control | |
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No signal | Please check that all cables and cord's are correctly plugged in. | |
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No color shades | Adjust the contrast, the color and the brightness | |
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Stain show on the | May be result from a lighting signal from car, motor, neon light and | |
screen. | other electrical devices or appliances. | |
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Double or multiple | May be the result of an electrical wave disturb from other TV, | |
display image | Computer and Game machine or Radio | |
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Snow on the screen | The cables of the antenna are not correctly plugged in. | |
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The remote control | Please check the batteries order and alignment.Check that the IR | |
does not work | of the remote control is not hidden by something. | |
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"Zip" made noise on | Even if the display image is correct, the noise may come from an | |
TV cover | unsteady fixation of the panel. | |
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No sound | Make sure that you have not press the MUTE button of the panel | |
or of the remote control. | ||
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No DVD | Make sure if the TV Set have been switched to DVD mode | |
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DVD player not | Ensure disc is correctly inserted into the player. Ensure | |
the disc does not damaged and with correct format. | ||
working properly | ||
Please wait patiently as some discs need longer time to play. | ||
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