8
Appendix A - Loading Revised Firmware....................... 53
Firmware Upgrade Methods .................................................... 53
Using Firmware Cartridges...................................................... 54
Appendix B - Technical Support Information.................. 55
Wor ld- wide Ser vi ces .............................................................. 55
World-wide Web................................................................... 55
E-mail Technical Support........................................................... 55
Regional Services ..................................................................56
Phone Technical Support........................................................... 56
Technical Support FAX............................................................. 56
Support Services in the Americas ..............................................56
Tele pho ne S upp ort ................................................................. 56
Technical Support FAX (US and International).................................... 56
SeaTDD............................................................................. 56
Support Services in Europe...................................................... 57
Support Services for Africa and the Middle East........................... 57
Support Services in Asia and the Western Pacific .........................58