TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

ProblemSuggestions

 

 

 

 

 

 

 

 

Low volume or

Someone has picked up another phone on

 

 

 

 

 

 

 

 

unusual sounds.

the same line. Hang up the other phone.

 

 

 

 

 

Make sure the headset’s plug is properly

 

 

 

 

 

connected to the jack.

 

 

 

 

Severe noise inter-

Keep the handset away from computers,

 

 

 

 

ference.

remote control toys, wireless microphones,

 

 

 

 

 

alarm systems, intercoms, room monitors,

 

 

 

 

 

fluorescent lights, and electrical appli-

 

 

 

 

 

 

 

 

 

 

ances.

 

 

 

 

 

Move to another location or turn off the

 

 

 

 

 

source of interference.

 

 

 

 

 

Press CHANNEL to change the channel.

 

 

 

 

 

Hang up and redial the number.

 

 

 

 

 

Be sure the base’s phone line cord and AC

 

 

 

 

 

adapter are correctly and securely

 

 

 

 

The phone does not

connected.

 

 

 

 

Be sure the battery pack in the handset is

 

 

 

 

work properly.

connected and charged.

 

 

 

 

 

 

 

 

 

 

Return the handset to the base to reset the

 

 

 

 

 

security access-protection code.

 

 

 

 

The handset stops

Move the handset closer to the base.

 

 

 

 

working or works

 

 

 

 

 

Be sure the handset’s battery pack is

 

 

 

 

poorly during a call.

 

 

 

 

charged.

 

 

 

 

 

 

 

 

 

The handset’s range

Be sure the base’s antenna is not touching

 

 

 

 

has decreased and

a metal surface.

 

 

 

 

the phone cannot be

 

 

 

 

 

Return the handset to the base and

 

 

 

 

operated at a useful

recharge the battery pack.

 

 

 

 

distance from the

 

 

 

 

 

 

 

 

 

base because the

 

 

 

 

 

signal becomes

 

 

 

 

 

weak or noisy.

 

 

 

 

 

The handset battery

Check the charging contacts on the hand-

 

 

 

 

pack does not

set and base. If they are dirty, clean them

 

 

 

 

charge.

with a pencil eraser.

 

 

 

 

 

Be sure the battery pack is connected cor-

 

 

 

 

 

rectly.

 

 

 

 

 

Be sure the handset is properly seated on

 

 

 

 

 

the base.

 

 

 

 

The handset does

Move the handset closer to the base.

 

 

 

 

not ring or receive a

Be sure the battery pack in the handset is

 

 

 

 

page.

 

 

 

 

connected and charged.

 

 

 

 

 

 

 

 

 

 

Move the base away from other electrical

 

 

 

 

 

devices.

 

 

 

 

 

 

 

 

 

 

 

 

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