TROUBLESHOOTING
We do not expect you to have any problems with your system. However, if you do, try the suggestions in this section first. If you still cannot solve the problem, call 1-
Frequent False Alarms
•Always disarm the system as soon as you get home.
•Do not let children arm and disarm the system.
•If you are not sure whether the system is armed or disarmed, disarm it.
•Be sure everyone authorized to be in your home knows both the PIN and your password.
•Periodically test your system. See “Testing the System” on Page 15.
Three Tones When You Arm or Disarm the System
•Be sure the system is properly connected to AC power and a backup battery is installed.
•If the yellow SERVICE indicator is flashing, call
Cannot Arm or Disarm the System
•Be sure you are using the correct PIN.
•Be sure the system is properly connected to the phone line and that either AC power or the backup battery is connected (or both).
•Slow down. Even if the system is sounding the alarm, you have plenty of time to enter the PIN.
Indicators are Flashing
•See “Understanding System Indicators” on Page 14 for a complete description of all indicators.
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