43-1031.fm Page 16 Tuesday, August 17, 1999 9:24 AM

TROUBLESHOOTING

We do not expect you to have any problems with your telephone, but if you do, these suggestions might help. If you still have problems, check other phones on the same line to see if they work properly. If they do and the problem does not seem to be with your phone service, take your phone to your local Radio Shack store for assistance.

Problem

 

Solution

 

 

 

The handset does not

Press TALK on the handset.

work.

Move the handset closer to the base.

 

 

Be sure the phone line cord and AC adapter

 

 

are correctly and securely connected.

 

Be sure the battery is charged.

 

Fully extend the base’s antenna vertically.

 

Return the handset to the cradle for 5 sec-

 

 

onds, and then try again.

 

Check the handset and base’s charging con-

 

 

tacts. If they are dirty, clean them with a pencil

 

 

eraser.

 

 

Volume drops or you hear

Someone has picked up another phone on the

unusual sounds on the

same line. Hang up the other phone.

line.

 

 

 

 

 

Call is noisy.

Press CHANNEL to switch to another channel.

 

• Do not mount the base near appliances or

 

 

large metal objects.

 

Hang up and redial the number.

 

Keep the handset away from interference

 

 

sources such as computers; remote control

 

 

toys; wireless microphones, alarm systems,

 

 

intercoms and room monitors; fluorescent

 

 

lights; and electrical appliances. If the interfer-

 

 

ence is severe, turn off the interfering device.

 

Fully extend the base’s antenna vertically.

 

 

 

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Radio Shack ET-531 owner manual Troubleshooting, Problem Solution