11 TROUBLESHOOTING AND ADVICE
Before calling our SAS centre, please check if you can solve the troubleshooting by yourself.
Troubleshooting | Control | |
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No signal | Please check that all cables and cord’s are correctly | |
plugged in. | ||
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No color shades | Adjust the contrast, the color and the brightness | |
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Stain show on the | May be result from a lighting signal from car, motor, | |
screen. | neon light and other electrical devices or appliances. | |
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Double or multiple | May be the result of an electrical wave disturb from | |
display image | other TV, Computer and Game machine or Radio | |
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Snow on the screen | The cables of the antenna are not correctly plugged in. | |
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The remote control | Please check the batteries order and alignment. | |
Check that the IR of the remote control is not hidden | ||
does not work | ||
| by something. | |
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"Zip" made noise on | Even if the display image is correct, the noise may | |
TV cover | come from an unsteady fixation of the panel. | |
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No sound | Make sure that you have not press the MUTE button | |
of the panel or of the remote control. | ||
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No DVD | Make sure if the TV Set have been switched to | |
DVD mode | ||
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DVD player not | Ensure disc is correctly inserted into the player. | |
Ensure the disc does not damaged and with correct | ||
working properly | format. Please wait patiently as some discs need | |
| longer time to play. | |
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