Raypak RHP100, RHP115, RHP160 XI. Troubleshooting, A. Unit Is Running, But Not Heating

Models: RHP160 RHP100 RHP115

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XI. Troubleshooting

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A. UNIT IS RUNNING, BUT NOT HEATINGManual background CAUTION

To clean the fins, spray with a garden hose. But avoid high water pressure, which will bend and damage the fins.

B. Cabinet Care (optional) - The cabinet is designed for outdoor use and requires little care. However, you can clean it if you wish.

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Manual backgroundManual backgroundWARNING

Shut OFF electricity to the heat pump.

2. Wash the cabinet with soap and water.

C. Condensate Drainage - The heat pump extracts humidity from the air as it passes through the coil, similar to the way a cold drink outside “sweats” on a hot day. This condensate drains from the bottom of the unit.

1.Routinely check to be sure the condensate drain holes in the base of the unit are not plugged with dirt or debris.

NOTE: Owners often suspect that the heat pump is leaking when in fact it is condensate that is draining. To check that the liquid is condensate and not leakage from the heat pump, either:

a. Use the pool chemistry test kit to confirm there is no chlorine in the condensate. Or,

b. Shut the heat pump OFF and leave the filter pump running to see if the water disappears. If the water disappears, it would confirm the water to be condensate.

2.If the flow of condensate becomes a problem, optional drain pans are available from the factory.

XI. Troubleshooting

If your heat pump does not operate, or simply does not heat your pool water, the indicator lamps on the front control panel (see page 4) can provide valuable clues as to what is wrong, and may even indicate precisely what the problem is. Always observe these lamps before calling a service representative. By reporting on the telephone which lamps are ON and OFF, the service rep may be able to solve the problem without the expense of a service call.

A. UNIT IS RUNNING, BUT NOT HEATING

Is the ejected air from the unit 8-10° cooler than incoming air? If so, the unit is extracting heat from the air and transferring it to the pool.

Are the evaporator and internal copper pipes “sweating”? This is also evidence of heat removal from the air. When the air is cool with low humidity, “sweating” may not be evident.

How long has the heater been operating? During initial pool heating in cold weather, it may require a week to elevate the pool temperature to a comfortable level. Normally, it takes about 4 days.

How many hours per day is the unit operating? Remember that the heat pump only operates while the pool pump is running. Set the time clock to permit 24 hour per day

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Raypak RHP100, RHP115, RHP160 installation manual XI. Troubleshooting, A. Unit Is Running, But Not Heating