Interface Troubleshooting
This section provides an overview of the printer interface requirements. Refer to Chapter 3 for detailed information about the printer interfaces and configuration.
Communications Check
N o t e | Communication problems are normally the |
| customer’s responsibility. Time spent attempting |
| to resolve these problems may not be covered by |
| the product’s |
| The Customer Service Center (CSC) is available |
| to the customer to help them through these |
| problems. The CSC telephone number is: |
| (208) |
If the printer is not connected to an
Test Message
After the printer is installed, verify communications between the printer and the
C:\DIR>LPT1 [Enter]
The printer should print a directory listing of the C:\ directory. If the Communications Check fails, proceed as follows.