Table 7-1

Printer Messages (continued)

 

 

 

Message

 

Symptoms and Recommendations

 

 

 

18 AUX IO INIT

 

This message is displayed when the MIO (AUX IO) card is

 

 

in the process of initializing. During initialization the MIO is

 

 

not active, but since the printer supports I/O switching, the

 

 

printer remains on line and this becomes a status message.

 

 

Display clears automatically (this may take up to a minute,

 

 

depending upon the card).

 

 

 

18 AUX IO NT RDY

 

The MIO (AUX IO) card is not ready. See the user’s manual

 

 

for the MIO card. The serial and Bi-Tronics parallel ports

 

 

continue to operate normally. To clear the display, you must

 

 

remove the card, and power-cycle the printer. The

 

 

[Continue]* key does not clear the display.

 

 

 

18 MIO INIT

 

The MIO card is initializing. This is a status message.

 

 

During initialization the MIO is not active, but since the

 

 

printer supports I/O switching, the printer remains on line.

 

 

Displays clears automatically (may take up to a minute,

 

 

depending on the card).

 

 

 

18 MIO NOT READY

 

The MIO card is not ready or not connected to a working

 

 

network. The serial and Bi-Tronics parallel ports will

 

 

continue to operate normally. To clear the display, switch the

 

 

printer OFF, remove the card and switch printer ON.

 

 

[Continue]* will not clear the display. See MIO

 

 

documentation for troubleshooting.

 

 

 

20 MEM OVERFLOW

 

Indicates a memory overflow. Too much data is being sent

 

 

to the printer and the printer has run out of memory.

20 INSUFFICIENT

 

Pressing the [Continue]* key causes the printer to print only

MEMORY

 

the information it received. If the error persists, it may be

 

 

necessary to simplify the print job (such as fewer fonts and

 

 

less graphics information), or have the customer purchase

 

 

additional memory.

 

 

 

21 PRINT OVERRUN

 

Indicates that the information being sent to the printer is too

 

 

complex for the printer (the formatting capabilities of the

21 PAGE TOO COMPLEX

printer cannot keep up with the formatting instructions

 

 

being sent to it by the computer).

 

 

If the error persists, it may be necessary to simplify the job

 

 

(reduce the number of characters, number of fonts used,

 

 

number of pixels addressed, cursor repositions, or reduce

 

 

addressing the same pixel location multiple times). This

 

 

problem can also be resolved by adding at least one

 

 

additional memory PCA, and setting PAGEPROTECT=[LTR,

 

 

LGL, or A4], if applicable.

 

 

 

*Press Go on the LJ5.

 

 

7-4 Troubleshooting

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HP C2021A, 5n C3952A, 5 C3916A, 5m C3917A, 4 plus C2037A, 4 C2001A manual This message is displayed when the MIO AUX IO card is