Packing the Printer

Repackaging Instructions

The printer warranty is for one-year and must be returned to an Authorized HP service center for service. If the original packaging material is no longer available, replacement packing and shipping material is available from HP’s Support Material Organization (SMO) for a charge. To order replacement packing and shipping material, call:

1-800-227-8164 (U.S.)

416-678-9430 (Canada)

To order the shipping box and packing inserts for the printers, ask for part number C2001-00906.

In other countries, return the printer to the selling dealer or the HP-authorized service center for your service area.

Packing Checklist

Remove and retain any accessories that were installed in the printer. This includes:

Toner Cartridge

Optional Lower Cassette

Envelope Feeder

Accessory Cartridge

Duplex Assembly (LaserJet 4 Plus/5)

Optional Memory, Personality SIMMs, or Flash

Include print samples that indicate the problem.

If the problem is associated with media, include 50-100 sheets of the media causing the problem.

Configuration 3-43

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HP 5n C3952A, C2021A, 5 C3916A, 5m C3917A, 4 C2001A Packing the Printer, Repackaging Instructions, Packing Checklist, Canada