HP 4 plus C2037A MP/PC/LC Tray 1/2/3 Load Message Checks, Figures 7-14 and 7-15 for locations

Table 7-4		“MP/PC/LC (Tray 1/2/3) LOAD” Message Checks
	Checks		Action
Is media present in the tray(s).			Install media.
Are the proper trays fully inserted in the			Reseat the cassettes. Make sure each
printer?			cassette is fully seated into the printer.
			Ensure that the Universal Paper tray
			selector knob setting matches the
			installed paper.
Does the Control Panel’s or application’s			Correct the setting to match tray.
Paper size setting match the tray being
used?
Is the expected tray size being			Ensure that the image is sized correctly
recognized by the printer?			(formatted) for the paper size selected.
			Proceed to the following cassette size
			switches functional check. Check
			switches 603/4/5 if feeding from the PC
			tray (Tray 1). Check switches 851/2/3 if
			feeding from the Lower Cassette. see
			Figures 7-14 and 7-15 for locations.)
Are any of the tray identifier tabs broken			Inspect the tray for damage. If damaged,
on either PC (Tray 1) or LC (Tray 2)			replace the tray.
paper tray?

7-14 Troubleshooting