Table 7-4

 

“MP/PC/LC (Tray 1/2/3) LOAD” Message Checks

 

 

 

 

 

Checks

Action

 

 

 

Is media present in the tray(s).

Install media.

 

 

 

Are the proper trays fully inserted in the

Reseat the cassettes. Make sure each

printer?

 

 

cassette is fully seated into the printer.

 

 

 

Ensure that the Universal Paper tray

 

 

 

selector knob setting matches the

 

 

 

installed paper.

 

 

 

Does the Control Panel’s or application’s

Correct the setting to match tray.

Paper size setting match the tray being

 

used?

 

 

 

 

 

 

Is the expected tray size being

Ensure that the image is sized correctly

recognized by the printer?

(formatted) for the paper size selected.

 

 

 

Proceed to the following cassette size

 

 

 

switches functional check. Check

 

 

 

switches 603/4/5 if feeding from the PC

 

 

 

tray (Tray 1). Check switches 851/2/3 if

 

 

 

feeding from the Lower Cassette. see

 

 

 

Figures 7-14 and 7-15 for locations.)

 

 

 

Are any of the tray identifier tabs broken

Inspect the tray for damage. If damaged,

on either PC (Tray 1) or LC (Tray 2)

replace the tray.

paper tray?

 

 

 

 

 

 

 

7-14 Troubleshooting