HP C2021A, 5n C3952A, 5 C3916A, 5m C3917A, 4 C2001A Error Checks, Error Message Recommended Action

Table 7-9	41.X ERROR Checks
Error Message		Recommended Action
41.1 ERROR		Reseat all connectors on the DC Controller, the Laser
Noisy Vertical Sync (VS)		Drive PCA, the Scanner Connector and the Beam Detect
		Connector.
41.2 ERROR		Reseat all connectors on the DC Controller. Also check the
Beam Detect (BD)		Laser Scanning Assembly connections.
weak or unstable.
41.3 ERROR		1. Incorrect size selection on the cassette.
Paper Multifeed		2. One of the cassettes is overfull. Remove the extra
		paper from the overfull cassette.
		3. Check the paper for edge damage. Improperly cut
		edges can lock together causing multi-feeds.
		4. Check that the pickup rollers and separation pad are
		not worn. Replace the rollers and pad as a set if
		necessary. Ensure that the corners of the paper are
		tucked in the tray’s retainers.
		5. Check the paper tension adjustment on the optional
		Lower Cassette, if attached. Refer to procedure in
		Chapter 3.
41.4 ERROR		Reseat the DC Controller and Formatter PCA Connections.
Vertical Sync Late (VS)
Signal
41.5 ERROR		Reseat the DC Controller and Formatter PCA connections.
Undetermined Cause

See Figures 7-11 through 7-17 for connector locations.

7-28 Troubleshooting