Sparking and cracking occur inside the oven (arcing).

•Have you used a dish with metal trimmings?

•Have you left a fork or other metal utensil inside the oven?

•Is aluminum foil too close to the inside walls?

Smoke and bad smell when initial operating.

•It’s a temporary condition by new component heating. Smoke and smell will disappear completely after 10 minutes operation.

To remove smell more quickly, please operate microwave oven with putting lemon formation or lemon juice in the cabinet.

If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.

Please have the following information read;

•The model and serial numbers, normally printed on the rear of the oven

•Your warranty details

•A clear description of the problem

Then contact your local dealer or SAMSUNG aftersales service.

Error codes

Error Items

Code

 

Error Beep

Cause

Power

E1

 

One long beep

Power frequency is other than 50 Hz.

frequency Error

 

 

for 2 sec.

 

(50/60 Hz)

Remedy

 

 

 

Unplug the power cord plug and check if the power frequency

 

is 50 Hz.

 

 

 

Plug the power cord in 50 Hz power source and see If “E1”

 

appears. If the error code is displayed again even after the correct

 

power source is provided, contact the nearest service centre.

 

 

 

 

 

Error Items

Code

 

Error Beep

Cause

Thermistor

E21

 

One long beep

Thermistor Sensor which is supposed

Open Error

 

 

for 2 sec.

to sense the temperature of the cavity

 

 

 

 

inside does not work properly.

 

 

 

 

(Thermistor Sensor open)

 

 

 

 

 

 

Remedy

 

 

 

Unplug the power cord and wait for more than 10 seconds.

 

Plug the power cord again. If the symptom persists, contact the

 

nearest service centre.

 

 

 

 

 

Thermistor

E22

 

One long beep

Thermistor Sensor which is supposed

Short Error

 

 

for 2 sec.

to sense the temperature of the cavity

 

 

 

 

inside does not work properly.

 

 

 

 

(Thermistor Sensor short)

 

 

 

 

 

 

Remedy

 

 

 

Unplug the power cord and wait for more than 10 seconds.

 

Plug the power cord again. If the symptom persists, contact the

 

nearest service centre.

 

Temperature of

E3

 

One long beep

The oven cavity gets too hot due to

exhaust air too

 

 

for 2 sec.

excessive operation with no load or

High Error

 

 

 

small load, or due to some blocking

 

 

 

 

materials around the Air Filter or Air

 

 

 

 

Exhaust at the back of the oven.

 

 

 

 

 

 

Remedy

 

 

 

Open the oven door and check if 1) the oven has been operating

 

with no load or too small load, 2) the air filter is placed in a

 

wrong position, or 3) any blocking materials exist around the

 

Air Exhaust. Cool down the oven (for approx. 30 min) under the

 

normal temperature. The oven is back to normal when the error

 

code “E3” disappears and “ON” appears again in the display

 

window.

 

 

 

Unplug the power cord, remove the blocking materials around

 

the ventilation openings, cool down the oven (for approx. 30 min)

 

sufficiently, plug the power cord in again and check if the error

 

code appears again.

 

 

If the symptom persists even when the oven is cooled down

 

sufficiently, contact the nearest service centre.

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2016-06-29 �� 5:31:38