Troubleshooting a SIMM Board

For more information about the service/error messages below, see Chapter 7, Troubleshooting.

Service / Error Messages

One of two messages can be generated when your printer is checking its SIMM internal memory.

61.X SERVICE

where X = 1, 2, 3, or 4

This error indicates a SIMM parity error. The x indicates which SIMM slot generated the error. If these messages appear first, check the HP part number to make sure you have the right SIMM board.

62.X ERROR

where X = 0, 1, 2, 3, 4, or 5

This error indicates your printer identified a problem while checking memory.

If x=0, the problem is in internal Read Only Memory (ROM) on the Formatter.

If x = 1, 2, 3, or 4, the problem is in SIMM slot 1, 2, 3, or 4.

If x = 5, the problem is in an external cartridge installed in the printer.

Refer to chapter 7 for more information.

Configuration 3-59

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HP 4 C2001A, C2021A, 5n C3952A, 5 C3916A, 5m C3917A, 4 plus C2037A manual Troubleshooting a Simm Board, Service / Error Messages