Table 7-1

Printer Messages (continued)

 

 

 

 

 

 

 

Message

 

Symptoms and Recommendations

 

 

 

 

 

 

07

RESET

 

Returns all printer settings to Printing Menu settings, and

 

RESETTING [xxx]

 

clears buffered pages, temporary soft fonts, and macros.

 

 

 

 

Wait for the printer to display the 00 READY message. See

 

 

 

 

the Reset Menu section in Chapter 3 for more details.

 

 

 

 

 

 

08

NVRAM_INIT

 

Printer is initializing non-volatile RAM. This allows other

 

 

 

 

personalities to access non-volatile RAM.

 

 

 

 

 

 

08

COLD RESET

 

Returns both Configuration and Printing Menu selections to

 

 

 

 

the factory settings. Ensure that the Configuration Menu

 

RESTORING FACTORY

settings are correct before placing the printer on-line. Wait

 

SETTINGS

 

for the printer to display the 00 READY message. See the

 

 

 

 

Reset Menu section in Chapter 3 for more details.

 

 

 

 

 

RESET=MENU

 

Follows a Control Panel [Reset] selection. The printer

 

09

MENU RESET

 

returns all Printing, PCL, PS, and Job Menu items to the

 

09

RESET ACTIVE I/O

factory settings. Clears buffered page data, temporary soft

 

09

RESET ALL I/O

 

fonts, and temporary macros. See Chapter 3 for more

 

FACTORY DEFAULTS

 

details.

 

BEING RESTORED

 

 

 

 

 

 

 

 

10

RESET TO SAVE

 

The Printing, PCL, PS, and Config Menus were changed

 

 

 

 

while data, temporary fonts, or temporary macros were

 

 

 

 

present in printer memory, or while the printer was in the

 

 

 

 

middle of a job. Press [Continue]* or [On Line]*. Your

 

 

 

 

changes remain recorded in the menu but do not become

 

 

 

 

active until the printer is reset, or the job boundary is

 

 

 

 

detected.

 

 

 

 

 

 

12

PRINTER OPEN

 

Close the Top Cover Assembly. If the problem continues,

 

CLOSE PRINTER COVER

refer to the “12 PRINTER OPEN Message” section.

 

 

 

 

 

 

13

PAPER JAM

 

Open printer and clear any paper within the printer. Press

 

 

 

 

[Continue]* or [On Line]* to reprint the page. If the problem

 

REMOVE PAPER JAM

 

persists, refer to “13 PAPER JAM Message” section.

 

 

 

 

 

 

13

DUPLEX JAM

 

Check for any paper in the Duplexer area. If problem

 

REMOVE DUPLEX JAM

persists, refer to the Duplex Section (Appendix A).

 

 

 

 

 

 

14

NO EP CART

 

Ensure that the Toner Cartridge is installed correctly (fully

 

 

 

 

seated into the printer). Try a new Toner Cartridge. If the

 

INSTALL TONER

 

problem continues, refer to the “14 NO EP CART Message”

 

CARTRIDGE

 

section.

 

 

 

 

 

 

15

ENGINE TEST

 

This message is displayed during the execution of a print

 

 

 

 

engine self-test. When this test is complete, the printer

 

 

 

 

returns to the ready state, but remains off line.

 

 

 

 

 

 

16

TONER LOW

 

The toner cartridge is almost empty. Replace the Toner

 

 

 

 

Cartridge. Although you can continue to print for a short

 

 

 

 

while, make sure that the print quality does not degrade

 

 

 

 

past the acceptable level. If the problem continues, refer to

 

 

 

 

16 TONER LOW” Message" section.

 

 

 

 

*Press Go on the LJ5.

 

 

Troubleshooting 7-3

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HP 4 C2001A, C2021A, 5n C3952A, 5 C3916A, 5m C3917A, 4 plus C2037A manual Returns all printer settings to Printing Menu settings