Table 7-1

Printer Messages (continued)

 

 

 

 

 

 

Message

 

Symptoms and Recommendations

 

 

 

 

 

 

64

SERVICE

 

The3printer3identified3an3internal3service3errorr3If3this3error

 

64

PRINTER ERROR

 

appears]3turn3the3printer3OFF]3and3then3back3ONr3If3the

 

65

SERVICE

 

problem3persists]3replace3the3Formatter3PCAr

 

67

SERVICE

 

 

 

 

 

 

 

 

68

ERROR

 

The3printer3detected3an3error3in3the3nonvolatile3memory

 

68

NVRAM ERROR

 

pNVRAMsr3Press3[Continue]*, then check your Control Panel

 

 

 

 

settings. If the problem persists, replace the Formatter PCA.

 

 

 

 

 

 

68

SERVICE

 

The3printer’s nonvolatile memory is full because new

 

 

 

 

feature sets were installed. Power the printer OFF, then

 

68

NVRAM FULL

 

back ON. If the problem persists reinitialize the NVRAM by

 

 

 

 

pressing the [Item]** key while powering on the printer.

 

 

 

 

Reset the page count, cold reset paper size, display

 

 

 

 

language, and all other applicable control panel settings.

 

 

 

 

 

 

70

SERVICE

 

A3firmware3SIMM3problem3was3identifiedr3Remove3or

 

HP3LJ3XzHXMz3Only

replace3the3firmware3SIMMr

 

 

 

 

 

 

71

SERVICE

 

A3firmware3SIMM3problem3was3identifiedr3Remove3or

 

HP3LJ3XzHXMz3Only

replace3the3firmware3SIMMr

 

 

 

 

 

79

SERVICE3[xxxx]

An3internal3controller3error3has3occurredr3Power3the3printer

 

 

 

 

OFF]3then3back3ONr3If3this3error3persists]3replace3the

 

 

 

 

Formatter3PCAr3Remove3third3party3memory]3if3installedr

 

 

 

 

May3also3be3caused3by3driver3or3application

 

 

 

 

incompatibilities]3or3defective3toner3cartridger

 

 

 

 

 

80

SERVICE33[xxxx]

The3formatter3PCA3has3been3informed3of3an3irrecoverable

 

 

 

 

error3by3the3MIO3cardr3Power3cycle3the3printerr3If3the3error

 

 

 

 

persists]3replace3the3MIO3cardr

 

 

 

 

 

 

81

SERVICE [xxx]

 

Formatter3manufacturing3errorr333Cold3Reset3the3printerr3If

 

 

 

 

the3problem3persists]3replace3the3Formatter3PCAr

 

 

 

 

EE LOAD [envelope

The3printer3received3a3request3for3an3envelope3size3that3is

 

size]

 

not3loaded3currently3in3the3optional3envelope3feeder]3or3the

 

 

 

 

feeder3is3emptyr3Envelope size may be: COM10, MONARCH,

 

ENVELOPE FEEDER

 

or DL, C5, B5, or ENVELOPEr3Load3the3correct3envelope

 

[envelope size]

 

size3into3the3tray]3or3press3[Continue]* to use the size of

 

 

 

 

media installed in the feeder.

 

 

 

 

 

FE CARTRIDGE3

 

An3accessory3cartridge3was3removed3or3replaced3while3the

 

 

 

 

printer3was3on3liner3pThis3message3appears3even3if3the

 

 

 

 

cartridge3was3not3usedrs3Power3cycle3the3printer3to3clear

 

 

 

 

this3messager3Ensure3that3the3printer3is3off3line3when3the

 

 

 

 

cartridge3is3removed3or3installedr3If3a3font3cartridge3is3not

 

 

 

 

recognized]3verify3that3it3is3installed3correctlyr

 

 

 

 

 

FI INSERT CART

 

An3accessory3cartridge3was3removed3while3the3printer3was

 

 

 

 

in3an3error3stater3To3clear3this3message]3insert3the3cartridge]

 

 

 

 

clear3any3error3conditions]3then3remove3the3cartridger

 

 

 

 

 

*Press Go on the LJ5.

**Press Job Cancel on the LJ5.

7-8 Troubleshooting