HP 4 plus C2037A manual Improperly Sized Image, PS5 Check MP Tray Paper End Sensor Functional Test

Table 7-24	Improperly Sized Image
Possible Cause		Action
PC tray Microswitches. The paper tray		Perform the “Cassette Size Switches
microswitches indicate the paper size of		(SW603, SW604, SW605) Functional
the installed tray. This information is used		Check” on page 7-15. Ensure that the
to format the print image to the size of		correct envelope size is selected if
the paper installed in the tray. If the paper		appropriate.
tray microswitches are defective, the
image is formatted incorrectly.
PS 5 is defective. PS 5 senses the		If improperly sized images result from
trailing edge of the media being fed from		printing from the MP tray, check that PS
the MP tray.		5 is functioning correctly mechanically
		and electrically. This feature allows
		odd-sized media to be printed with the
		MP tray. Troubleshoot PS 5 as shown in
		the following procedure.
MP Paper Size is not set correctly.		Use the MP Paper Size Button on the
		Front Panel to correctly configure paper
		size for the MP Tray.

PS5 Check (MP Tray Paper End Sensor) Functional Test

1 Make a test sheet by cutting a notch in the trailing edge of a sheet of paper as shown in Figure 7-9.

2 Perform the set up procedures listed for the PS4 check (MP Tray Empty Sensor) on page 7-17, and put the test sheet into the MP tray when the display reads XX LOAD LEGAL.

3 The self test print should stop 2 to 5 mm above the notch (see Figure 7-9).

4 Print that extends into cut out area indicates that the sensor PS5 is not free in its travel or is defective. Ensure that the sensor lever is free throughout its entire range of travel. If not, replace the lever or the sensor itself.

7-44 Troubleshooting