Printer Message Troubleshooting

Printer Message Summary Table

Table 7-1 is a list of all status, attendance, error, and service messages affecting the printers. The table also identifies the action required to correct the situation identified by the message. When the action requires removal and replacement of an assembly or PCA, refer to the applicable section of Chapter 6 for instructions. For general location of components, refer to Troubleshooting Aids at the end of this chapter.

Table 7-1

Printer Messages

 

 

 

 

 

Message

 

Symptoms and Recommendations

 

 

 

Blank Display

 

Refer to the “Blank Display” Table 7-3.

 

 

 

 

00

READY

 

Proceed; printer is ready to use.

 

 

 

 

00

POWERSAVE

 

Printer is in Power Save Mode. Press any key to take

 

 

 

printer out of Power Save mode. Receipt of data or an error

POWERSAVE ON

 

condition will also take printer out of Power Save mode. The

 

 

 

job will print when the fuser is warmed up (may take up to

 

 

 

45 seconds).

 

 

 

 

00

OFFLINE

 

Printer is off line and not able to receive data. Press On

 

 

 

Line*.

 

 

 

 

02

WARMING UP

 

Wait until printer signals ready.

 

 

 

 

05

SELF TEST

 

The non-printing portion of Self Test is in progress. Wait for

 

 

 

the printer to display the 00 READY message.

 

 

 

 

06

PRINTING TEST

 

Self Test printing. Wait for the printer to display the 00

PRINTING

 

READY message.

CONFIGURATION PAGE

 

 

 

 

 

06

TYPE PRINTOUT

 

Printing sample characters from available typefaces. Wait

 

 

 

for the printer to display the 00 READY message. (Note: the

 

 

 

format is different for PCL and PostScript.)

 

 

 

 

06

TYPEFACE LIST

 

Printing a Typeface List. (Note that PCL/Postscript formats

PRINTING FONT LIST

are different.)

 

 

 

 

06

DEMO PAGE

 

Printing a Demonstration Page. (Note that PCL/Postscript

PRINTING DEMO PAGE

formats are different.)

 

 

 

 

06

CONFIG PAGE

 

Printing a Configuration Page. Appears only with PostScript

 

 

 

installed in the printer.

 

 

 

 

*Press Go on the LJ5.

 

7-2 Troubleshooting

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HP 4 plus C2037A, C2021A, 5n C3952A manual Printer Message Troubleshooting, Printer Message Summary Table, Printer Messages