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Lexmark 450dn manual Solving printing problems, Troubleshooting, Check the Print as image box

Models: 450dn

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Troubleshooting

Troubleshooting

Printing multiple-language PDFs

Symptom	Cause	Solution
Some documents do not	The documents contain	1	Open the document you want to print in Adobe Reader.
print.	unavailable fonts.	2	Click the printer icon.
		2	Click the printer icon.
			The Print dialog appears.
		3	Check the Print as image box.
		4	Click OK.

Solving printing problems

Symptom	Cause	Solution
The control panel display	The printer self test	Turn the printer off, wait about 10 seconds, and turn the printer
is blank or displays only	failed.	back on.
diamonds.		If the Performing Self Test and Ready messages do not
		If the Performing Self Test and Ready messages do not
		appear, turn the printer off and call for service.

Jobs do not print.	The printer is not ready	Make sure Ready or Power Saver appears on the display before
	to receive data.	sending a job to print. Press	to return the printer to the Ready
		state.

	The output bin is full.	Remove the stack of paper from the output bin, and then press
		.

	The specified tray is	Load paper in the tray.
	empty.

	You are using the wrong	• Verify you are using the printer driver associated with your
	printer driver or are	printer.
	printing to a file.	• If you are using a USB Direct interface, make sure you are
		running Windows 2000, Windows XP or Windows Server 2003
		and using a printer driver compatible with Windows 2000,
		Windows XP or Windows Server 2003.

	Your internal print server	Verify that you have properly configured the printer for network
	is not set up properly or	printing.
	is not connected	See the drivers CD or the Lexmark Web site for information.
	properly.	See the drivers CD or the Lexmark Web site for information.
	properly.

	You are using the wrong	Make sure you are using a recommended interface cable.
	interface cable, or the	Make sure the connection is secure.
	cable is not securely	Make sure the connection is secure.
	cable is not securely
	connected.

Held jobs do not print.	A formatting error has	• Print the job. (Only part of the job may print.)
	occurred.	• Delete the job.
		• Free up additional printer memory by scrolling through the list of
	The printer has
	The printer has	held jobs and deleting others you have sent to the printer.
	insufficient memory.	held jobs and deleting others you have sent to the printer.
	insufficient memory.

	The printer has received	Delete the job.
	invalid data.

Printing multiple-language PDFs

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Image 52

Lexmark 450dn manual Solving printing problems, Troubleshooting, Check the Print as image box

Contents

User’s Guide E450dnJune Safety information Edition JuneTrademarks 2006 Lexmark International, Inc. All rights reservedContents Chapter 4 Installing optionsChapter 1 Learning about the printer Chapter 2 Understanding print media guidelinesContents Chapter 7 TroubleshootingChapter 8 Administrative support Notices1 Learning about the printer Printer overviewBasic model Learning about the printerPower button Power connectLearning about the printer Printer overviewConfigured model Learning about the printerPrinter overview 150-sheet output binPaper Menu Reports Settings MenuSettings Learning about the printerUnderstanding the control panel Understanding the control panelLearning about the printer 4 Indicator light 2 Menu3 Stop Learning about the printer5 and 6 Navigation buttons7 Display Learning about the printer2 Understanding print media guidelines What types of print media can be loaded?Understanding print media guidelines What types of print media can be loaded?Paper characteristics WeightMoisture content Tips on choosing the right print mediaFiber content Unacceptable paperSelecting paper Grain directionTransparencies Selecting preprinted forms and letterheadPrinting on letterhead Understanding print media guidelinesEnvelopes Selecting transparenciesUnderstanding print media guidelines Tips on choosing the right print mediaLabels Card stockUnderstanding print media guidelines Tips on choosing the right print mediaStoring print media Avoiding jamsStoring print media Loading the 250-sheet tray on page Loading the manual feeder on pageLoading the 250-sheet tray 3 PrintingPrinting Printing Loading the 250-sheet trayLoading the 250-sheet tray Printing7 Insert the tray 8 Extend the paper support on the output bin Extending the tray for legal or folio size paper Attaching the dust coverPrinting Loading the 250-sheet trayLoading the manual feeder Loading the manual feederPrinting Loading the manual feeder Printinga Press on the control panel Linking trays Sending a job to printLinking trays PrintingCanceling a print job Canceling a job from the printer control panelCanceling a job from a computer running Windows Canceling a job from the taskbarPrinting the menu settings page Printing a network setup pageCanceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OSPrinting a font sample list Printing held jobsPrinting and deleting held jobs Verify PrintMacintosh At the printerPrinting held jobs 2 In the Copies & Pages or General pop-up menu, select Job RoutingAccessing the system board 4 Installing optionsInstalling options Installing options Accessing the system boardAccessing the system board Installing options4 Press both buttons on the front right side of the machine to release the side access door 1 Access the system board see Accessing the system board on page Adding a memory cardAdding a flash memory card Adding a memory cardAdding a flash memory card Installing optionsInstalling an optional 550-sheet drawer Recognizing installed optionsInstalling an optional 550-sheet drawer 1 Click Start Æ Settings Æ Printers5 Maintaining the printer Determining the status of suppliesPhotoconductor kit end-of-life Storing suppliesConserving supplies Ordering suppliesMaintaining the printer Conserving suppliesOrdering a toner cartridge Ordering suppliesWorld Wide For the USA and Canada3Changing a toner cartridge Maintaining the printerOrdering supplies 1 Turn the printer offMaintaining the printer Ordering a photoconductor kitOrdering supplies Maintaining the printer Changing a photoconductor kitOrdering supplies Maintaining the printer Ordering suppliesMaintenance kit Maintaining the printerOrdering supplies Machine voltageRecycling Lexmark products Recycling Lexmark productsMaintaining the printer 6 Clearing jams Identifying jamsUnderstanding jam messages Clearing jamsClearing printer jams Clearing a jamClearing jams Clearing printer jams5 Open the front door, and remove the print cartridge assembly Clearing jamsClearing printer jams 4 Remove any crumpled paper from the trayClearing jams Clearing printer jamsClearing a jam in the manual feeder 2 Open the front door, and remove the print cartridge assemblyClearing jams Clearing printer jamsClearing jams Clearing printer jams7 Troubleshooting Calling for serviceTroubleshooting Online customer supportSolving printing problems TroubleshootingCheck the Print as image box If the Performing Self Test and Ready messages do notSolving printing problems Set Page Protect to Off from the Setup MenuSet the Operating Mode to Normal For more information, see Selecting printer operating mode onSolving option problems Turning on Reduced Curl modeTurning on Reduced Curl mode TroubleshootingSolving paper feed problems Solving paper feed problemsSee the Card Stock & Label Guide available on our occurring, see Avoiding jams on pageSolving print quality problems Solving print quality problemsmedia guidelines on page 12 for more details http//support.lexmark.comSolving print quality problems TroubleshootingNote Macintosh computer users should make sure the lines per inch lpi setting is not Troubleshooting Solving print quality problemsPart or all of the page is Make sure the margins are set correctly in your software application† Values marked by an asterisk * are the factory default settings TroubleshootingSolving print quality problems Lightens or darkens printed output and8 Administrative support Adjusting control panel brightness and contrastAdministrative support Disabling control panel menusRestoring factory default settings Administrative supportEnabling control panel menus Enabling control panel menusAdjusting Power Saver Disabling Power SaverAdjusting Power Saver Submitting Selection appearsSetting security using the Embedded Web Server EWS Setting the system passwordUsing the secure Embedded Web Server 2 Click ConfigurationSetting security using the Embedded Web Server EWS 4 Click Menu Lockout SetupSupporting SNMPv3 Simple Network Management Protocol version Locking the control panel menusNotices ConventionsElectronic emission notices Industry Canada compliance statementPower regulation notice Hot surface noticeENERGY STAR Noise emission levels Waste from Electrical andStatement of Limited Warranty for Lexmark E450dn Limited warrantyLimited warranty service Extent of limited warrantyLimitation of liability Additional rightsNotices NoticesIndex Index Card Stock & Label Guide