MP3838 O/M.QXD 2/14/03 8:22 AM Page 10

TROUBLESHOOTING GUIDE

Should this unit exhibit a problem, check the following before seeking service.

Symptom

Possible Cause

Solution

Radio

 

 

 

 

 

Noise or sound distorted

Station not tuned properly for

Retune the AM or FM broadcast

on radio broadcasts.

AM or FM.

station.

 

 

 

 

FM: Telescopic antenna is not

Reorient FM telescopic antenna.

 

properly adjusted.

 

 

AM: Unit is not positioned

Rotate unit until best reception is

 

correctly.

obtained.

AM or FM, no sound.

Function control not set to RADIO.

Set Function control to RADIO.

 

 

 

 

Volume at minimum.

Increase volume.

 

 

 

Compact Disc Player

 

 

 

 

 

CD Player will not play.

Function control not set to CD.

Set Function control to CD.

 

 

 

 

CD is not installed or installed

Insert CD with label side up.

 

upside-down.

 

 

 

 

CD skips while playing.

Disc is dirty or scratched.

Wipe disc with cloth or use

 

 

another disc.

 

 

 

General

 

 

No sound.

Power cord disconnected.

Connect power cord.

 

 

No batteries, or weak, dead or

Insert fresh batteries correctly.

inserted incorrectly.

 

 

 

FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT OUR WEBSITE AT WWW.MEMOREXELECTRONICS.COM OR CONTACT CUSTOMER SERVICE AT

1-800-919-3647

PLEASE KEEP ALL PACKAGING MATERIAL FOR AT LEAST 90 DAYS IN CASE YOU NEED TO RETURN THIS PRODUCT TO YOUR PLACE OF PURCHASE OR MEMOREX.

FOR PARTS AND ACCESSORIES, CONTACT FOX INTERNATIONAL AT 1-800-321-6993.

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Memorex MP3838 operating instructions Troubleshooting Guide, Symptom Possible Cause Solution Radio