Troubleshooting

If you are having a problem with your unit, check this list for a possible solution before calling for service.

If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person, such as your dealer, for service.

Symptom

No sound is heard.

Hard to listen to broadcasts because of noise.

The disc tray does not open or close. The disc does not play.

The disc sound is discontinuous.

The cassette holder cannot be opened.

Impossible to record.

Operations are disabled.

Unable to operate the unit from the remote control.

Cause

Connections are incorrect or loose.

Headphones are connected.

Antennas are disconnected.

The AM loop antenna is too close to the unit.

The FM antenna is not properly extended and positioned.

The AC power cord is not plugged in.

The disc is placed upside down.

The disc is scratched or dirty.

Power supply from the AC power cord has been cut off while the tape was running.

Small tabs on the back of the cassette are removed.

The built-in microprocessor may malfunction due to external electrical interference.

The path between the remote control and the remote sensor on the unit is blocked.

The batteries are exhausted.

Action

Check all connections and make corrections. (See pages 6 to 8.)

Disconnect the headphones.

Reconnect the antennas correctly and securely.

Change the position and direction of the AM loop antenna.

Extend the FM antenna at the best position.

Plug the AC power cord.

Place the disc with the label side up.

Clean or replace the disc. (See page 21.)

Turn on the unit.

Cover the holes with adhesive tape.

Unplug the AC power cord and then plug it back in.

Remove the obstruction.

Replace the batteries.

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JVC CA-FSP5, SP-UXP5 manual Troubleshooting, Symptom