| Troubleshooting and tips |
|
|
User and/or supervisor SmartCard lost | |
|
|
Cause | Troubleshooting |
User and/or supervisor SmartCard lost | ► If you have lost your User SmartCard, you |
| can continue working with the Supervisor |
| SmartCard and initialise a new User |
| SmartCard or deactivate the SystemLock |
| function. |
| ► If you have lost the Supervisor SmartCard, |
| you can continue working, but you no longer |
| have all your rights and can no longer |
| initialise a Supervisor SmartCard. |
| ► If you have lost both SmartCards, you can |
| no longer boot your system. Please contact |
| our Service Desk. You must provide proof of |
| ownership for the device. Then the Service |
| Desk will refer you to our service partner, |
| who will unlock your device (for a charge). |
Acoustic warnings |
|
|
|
Cause | Troubleshooting |
A beep sounds every few seconds. | ► Charge the battery. |
The battery is almost flat. |
|
Error messages on the screen
This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.
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