User and/or supervisor SmartCard lost | Fujitsu Q550-30GB-01

	Troubleshooting and tips

User and/or supervisor SmartCard lost

Cause	Troubleshooting
User and/or supervisor SmartCard lost	► If you have lost your User SmartCard, you
	can continue working with the Supervisor
	SmartCard and initialise a new User
	SmartCard or deactivate the SystemLock
	function.
	► If you have lost the Supervisor SmartCard,
	you can continue working, but you no longer
	have all your rights and can no longer
	initialise a Supervisor SmartCard.
	► If you have lost both SmartCards, you can
	no longer boot your system. Please contact
	our Service Desk. You must provide proof of
	ownership for the device. Then the Service
	Desk will refer you to our service partner,
	who will unlock your device (for a charge).
Acoustic warnings

Cause	Troubleshooting
A beep sounds every few seconds.	► Charge the battery.
The battery is almost ﬂat.

Error messages on the screen

This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.

Fujitsu Technology Solutions

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Fujitsu Q550-30GB-01 manual User and/or supervisor SmartCard lost, Acoustic warnings, Error messages on the screen

Contents

Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Contents FCC Regulatory information for Tablet PCs with radio device Contents Innovative technology Innovative technologyFurther information This font Not switch off the deviceNotational conventions Ports and controls Ports and controls Ports and controls Rear Additional safety notes for devices with radio components Safety notesImportant notes Important notes Protecting the display screen Important notes Important notes Travelling with your Tablet PC Energy savingEnergy saving under Windows Before you travel Transporting the Tablet PC Cleaning the Tablet PC Unpacking and checking the device First-time setup of your deviceFirst-time setup of your device Selecting a location Mains adapter connecting Switching on the device for the ﬁrst time Status displays Description Power-on indicator Status indicatorsBattery charging indicator Working with the Tablet PC Programming the ON/OFF switch Switching on the Tablet PCSwitching off the Tablet PC Touchscreen Handwriting recognition under WindowsExample Background lighting Operating system Menu Using ﬁngersWindows Action Description Actions with one ﬁnger Action Actions with two ﬁngers Working with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling = pen tip = pen button = eyelet for pen cord Using the stylus pen Handling Mouse Pen Setting the pen Changing the pen tip Calibrating the pen Installing a pen cord Removing the pen batteryInstalling a pen battery Application menu/boot Basic functions before the device has bootedTablet buttons Function, if the key is Function in TPM PPI Key Change screen orientation Programming the tablet buttonsTap Monitor keyboard Hold down Calls up the Fujitsu menu Webcam Rechargeable battery Removing and installing the battery Charging, caring for and maintaining the batteryMonitoring the battery charging level Battery storage Removing the battery Installing battery Using the power-management features Inserting the memory card Memory cardsSupported format Removing the memory card SIM card Wireless LAN / Bluetooth / UmtsInserting the SIM card Removing a SIM card Switching the wireless components on and off Access via Umts Setting up Wlan access Cradle components Your Cradle optional Connecting the Tablet PC to the Cradle Setting up the Cradle Working with the Tablet PC Disconnecting the Tablet PC from the Cradle Security functions Security functionsConﬁguring the ﬁngerprint sensor Protecting Bios Setup Utility supervisor and user password Conﬁguring password protection in Bios Setup Utility Setting supervisor and user password Password protection for booting of the operating system Activating system protection Password protection for the hard disk Deactivating hard disk protection Inserting the SmartCard SmartCard reader Disabling TPM Trusted Platform Module TPM device-dependentEnabling TPM Connecting external devices Connecting external devicesConnecting devices to the Tablet PC Disconnecting devices from the Tablet PC Hdmi port Device drivers Connecting USB devicesHow to remove USB devices correctly Headphone port Settings in Bios Setup Utility Settings in Bios Setup UtilityStarting the Bios Setup Utility Operating Bios Setup Utility Save Changes and Power Off Exiting Bios Setup UtilityLoad Setup Defaults Copy Standard Entries Troubleshooting and tips Troubleshooting and tipsHelp if problems occur Tablet PC’s date or time is incorrect Battery indicator does not illuminateTablet PC’s touchscreen remains dark Display on the Tablet PC’s touchscreen is difﬁcult to read External monitor is blank or the image is unstable External monitor remains blank Pen input not working Tablet PC does not start after switch onCursor does not correctly follow the pen movements Radio connection to a network does not work Tablet PC stops workingPrinter does not print SmartCard reader is not recognised Battery discharges too quicklySmartCard PIN forgotten SmartCard lost Acoustic warnings Error messages on the screenUser and/or supervisor SmartCard lost Troubleshooting and tips Error message/cause Resolution Tablet PC Technical data Cradle optional Technical data Ambient conditionsMains adapter 40 W Manufacturer’s notes Tested safety TS, depending on the deviceDisposal and recycling Declarations of Conformity Regulatory notices CE markingRegulatory information for Tablet PCs without radio device CE marking for devices with radio component Manufacturer’s notes Avis Aux Utilisateurs Du Réseau Téléphonique Canadien DOC Industry Canada notices UL Notice FCC Regulatory information for Tablet PCs with radio deviceFor Authorized Repair Technicians Only Federal Communications Commission statement Regulatory Information/Disclaimers FCC Interference StatementFCC Radio Frequency Exposure statement Export restrictions Index Off Index