Troubleshooting and tips

 

 

The Tablet PC stops working

 

 

 

Cause

 

Troubleshooting

The Tablet PC is in energy saving mode.

 

► Leave energy saving mode.

An application programme has caused the

 

► Close the application program or restart

malfunction.

 

the Tablet PC (by restarting the operating

 

 

system or switching the device off and back

 

 

on again).

The battery is dead.

 

► Charge the battery.

 

 

or

 

 

► Insert a charged battery.

 

 

or

 

 

► Connect the mains adapter to the Tablet

 

 

PC.

The printer does not print

 

 

 

Cause

 

Troubleshooting

The printer is not switched on.

 

► Make sure that the printer is switched

 

 

on and ready for operation (refer to the

 

 

documentation supplied with the printer).

The printer is not connected correctly.

 

► Check that the data cable connecting

 

 

the Table PC to the printer is properly

 

 

connected.

The printer driver is faulty or not correctly

 

► Check that the data cable connecting

installed, or it is the wrong printer driver.

 

the Tablet PC to the printer is properly

 

 

connected.

 

 

► Check whether the correct printer driver is

 

 

loaded (refer to the printer documentation).

The radio connection to a network does not work

 

 

Cause

 

Troubleshooting

The wireless component is disabled.

 

► Switch the radio component on (see

 

 

"Switching the wireless components on and

 

 

off", Page 47).

The wireless component is enabled. Despite

 

► Check whether the radio connection is

this, the wireless connection to a network does

 

switched on via the software.

not work.

 

► Further information on using the radio

 

 

component can be found in the help files.

Fujitsu Technology Solutions

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Fujitsu Q550-30GB-01 manual Tablet PC stops working, Printer does not print, Radio connection to a network does not work