Troubleshooting and tips

The Tablet PC’s date or time is incorrect

Cause

Troubleshooting

Time and date are incorrect.

► With the BIOS-Setup-Utility, you can set the

 

date and time in the main menu.

Date and time are still set incorrectly after

► Please contact your sales outlet or our

switching on the Tablet PC.

Hotline/Service Desk.

Battery indicator does not illuminate

Cause

Fault elimination

The battery is not installed correctly.

► Switch the Tablet PC off.

 

► Check whether the battery is installed

 

correctly in its compartment.

 

► Switch the Tablet PC on.

 

 

The battery is fully discharged.

► Charge the battery.

or

► Install a charged battery.

or

► Connect the Tablet PC to a mains outlet using the mains adapter.

The Tablet PC’s touchscreen remains dark

Cause

Troubleshooting

Touchscreen is switched off.

► Press a key (external keyboard) or tap on

 

the touchscreen.

External monitor or television set connected.

► Check whether the graphics driver settings

 

are correct or whether an external monitor

 

has been detected in "Intel Graphics Media

 

Accelerator Driver for mobile".

The display on the Tablet PC’s touchscreen is difficult to read.

Cause

Reflected glare

Troubleshooting

Move the Tablet PC into a different position.

Increase the brightness of the screen.

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Fujitsu Technology Solutions

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Fujitsu Q550-30GB-01 manual Tablet PC’s date or time is incorrect, Battery indicator does not illuminate