External monitor remains blank | Fujitsu Q550-30GB-01 specs

	Troubleshooting and tips

The external monitor remains blank

Cause	Troubleshooting
Monitor is switched off.	► Switch the external monitor on.
Power saving has been activated (monitor is	► Press a key (external keyboard) or tap on
blank).	the touchscreen.
Brightness is set to dark.	► Adjust the brightness of the monitor.
Screen output is set on the Tablet PC’s	► Check whether the graphics driver settings
touchscreen.	are correct or whether an external monitor
	has been detected in "Intel Graphics Media
	Accelerator Driver for mobile".
The external monitor’s power cable or data	► Switch off the Tablet PC and the external
cable is not connected properly.	monitor.
	► Check whether the power cable is plugged
	properly into the external monitor and into
	the power socket.
	► Check whether the data cable is properly
	connected to the Tablet PC and the external
	monitor (if it is plugged in with a connector).
	► Switch on the Tablet PC and the external
	monitor.

The external monitor is blank or the image is unstable

Cause	Troubleshooting
The wrong external monitor has been selected	► Terminate the application program in
or the wrong screen resolution has been set for	Windows. If the error persists after
the application program.	terminating the program, use the key
	combination for switching the screen output
	in order to switch to the touchscreen of the
	Tablet PC. Change the following setting:
	► Set the screen resolution: Set the screen
	resolution as described in the documentation
	for your operating system.
	► Select monitor: Select monitor 1 or 2 as
	described in the documentation for your
	operating system.

Fujitsu Technology Solutions

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Fujitsu Q550-30GB-01 manual External monitor remains blank, External monitor is blank or the image is unstable

Contents

Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Contents FCC Regulatory information for Tablet PCs with radio device Contents Further information Innovative technologyInnovative technology Notational conventions Not switch off the deviceThis font Ports and controls Ports and controls Ports and controls Rear Additional safety notes for devices with radio components Safety notesImportant notes Important notes Protecting the display screen Important notes Important notes Travelling with your Tablet PC Energy savingEnergy saving under Windows Before you travel Transporting the Tablet PC Cleaning the Tablet PC First-time setup of your device First-time setup of your deviceUnpacking and checking the device Selecting a location Mains adapter connecting Switching on the device for the ﬁrst time Status displays Description Power-on indicator Status indicatorsBattery charging indicator Working with the Tablet PC Switching off the Tablet PC Switching on the Tablet PCProgramming the ON/OFF switch Touchscreen Handwriting recognition under WindowsExample Background lighting Windows Using ﬁngersOperating system Menu Action Description Actions with one ﬁnger Action Actions with two ﬁngers Working with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling = pen tip = pen button = eyelet for pen cord Using the stylus pen Handling Mouse Pen Setting the pen Changing the pen tip Calibrating the pen Installing a pen battery Removing the pen batteryInstalling a pen cord Application menu/boot Basic functions before the device has bootedTablet buttons Function, if the key is Function in TPM PPI Key Change screen orientation Programming the tablet buttonsTap Monitor keyboard Hold down Calls up the Fujitsu menu Webcam Rechargeable battery Removing and installing the battery Charging, caring for and maintaining the batteryMonitoring the battery charging level Battery storage Removing the battery Installing battery Using the power-management features Supported format Memory cardsInserting the memory card Removing the memory card SIM card Wireless LAN / Bluetooth / UmtsInserting the SIM card Removing a SIM card Switching the wireless components on and off Access via Umts Setting up Wlan access Cradle components Your Cradle optional Connecting the Tablet PC to the Cradle Setting up the Cradle Working with the Tablet PC Disconnecting the Tablet PC from the Cradle Conﬁguring the ﬁngerprint sensor Security functionsSecurity functions Protecting Bios Setup Utility supervisor and user password Conﬁguring password protection in Bios Setup Utility Setting supervisor and user password Password protection for booting of the operating system Activating system protection Password protection for the hard disk Deactivating hard disk protection Inserting the SmartCard SmartCard reader Enabling TPM Trusted Platform Module TPM device-dependentDisabling TPM Connecting external devices Connecting external devicesConnecting devices to the Tablet PC Disconnecting devices from the Tablet PC Hdmi port How to remove USB devices correctly Connecting USB devicesDevice drivers Headphone port Starting the Bios Setup Utility Settings in Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Load Setup Defaults Copy Standard Entries Exiting Bios Setup UtilitySave Changes and Power Off Help if problems occur Troubleshooting and tipsTroubleshooting and tips Tablet PC’s date or time is incorrect Battery indicator does not illuminateTablet PC’s touchscreen remains dark Display on the Tablet PC’s touchscreen is difﬁcult to read External monitor is blank or the image is unstable External monitor remains blank Cursor does not correctly follow the pen movements Tablet PC does not start after switch onPen input not working Printer does not print Tablet PC stops workingRadio connection to a network does not work SmartCard reader is not recognised Battery discharges too quicklySmartCard PIN forgotten SmartCard lost User and/or supervisor SmartCard lost Error messages on the screenAcoustic warnings Troubleshooting and tips Error message/cause Resolution Tablet PC Technical data Mains adapter 40 W Technical data Ambient conditionsCradle optional Manufacturer’s notes Tested safety TS, depending on the deviceDisposal and recycling Declarations of Conformity Regulatory notices CE markingRegulatory information for Tablet PCs without radio device CE marking for devices with radio component Manufacturer’s notes Avis Aux Utilisateurs Du Réseau Téléphonique Canadien DOC Industry Canada notices UL Notice FCC Regulatory information for Tablet PCs with radio deviceFor Authorized Repair Technicians Only Federal Communications Commission statement FCC Radio Frequency Exposure statement FCC Interference StatementRegulatory Information/Disclaimers Export restrictions Index Off Index